Customer Service Representative at R & R Recruitment Services

Lagos

R&r

Company Info

Mid sized business

R & R Recruitment Services, a recruitment agency, training, consulting & human resources management company, is recruiting to fill the position below:

1 to 50 Employees

R & R Recruitment Services, a recruitment agency, training, consulting & human resources management company, is recruiting to fill the position below:

Title: Customer Service Representative

Location: Anthony, Lagos

Employment Type: Full-time

Responsibilities

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents

Requirements

  • Interested candidates should possess a Bachelor’s Degree / OND qualification with 1-2 years experience.
  • Must have worked as a Customer service Representative.
  • Female preferably

Salary

  • N70,000 monthly.

Deadline: 17th May, 2024.

How to Apply: Interested and qualified candidates should send their CVs to: [email protected] using the job title as the subject of the mail.

Note: For inquiries, send a Whatsapp message to: 09035411252

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