Customer Service Representative at R & R Recruitment Services

R & R Recruitment Services, a recruitment agency, training, consulting & human resources management company, is recruiting to fill the position below:

Title: Customer Service Representative

Location: Anthony, Lagos

Employment Type: Full-time

Responsibilities

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents

Requirements

• Interested candidates should possess a Bachelor’s Degree / OND qualification with 1-2 years experience.
• Must have worked as a Customer service Representative.
• Female preferably

Salary

• N70,000 monthly.

Deadline: 17th May, 2024.

How to Apply: Interested and qualified candidates should send their CVs to: [email protected] using the job title as the subject of the mail.

Note: For inquiries, send a Whatsapp message to: 09035411252