Customer Service Representative at Resource Intermediaries Limited (RIL)

Resource Intermediaries Limited (RIL) is a company registered in Nigeria to engage in outsourcing services. We focus on three key areas; Human Resource Management, People Placement and Learning & Development. We provide a broad menu of Human Resource Outsourcing Services for companies from an economical complete service.

Job Title: Customer Service Representative

Location: Ring Road – Ibadan, Oyo

Employment Type: Full-time

Responsibilities

• Create a warm and welcoming atmosphere for our guests.
• Ensure customers satifactions.
• Responding to email and social medial handles orders such as Instagram, whatapp etc.
• Answer customer queries regarding menu items, services, and the establishment in general.
• Calmly handle customer complaints and issues, escalating to management when necessary.
• Responsible for taking customer orders both online and offlineaccurately and ensuring they receive their correct order.
• Maintain a clean and organized work area, adhering to hygiene and health safety standards.

Requirements

• Candidates should possess an OND / NCE / HND / B.Sc Degrees with 1 – 2 years work experience.

Skills and Competencies:

• Excellent communication and interpersonal skills.
• Patient and excellent problem-solving abilities.
• Ability to handle stressful situations professionally and calmly.
• Detail-oriented with strong organizational skills.
• Customer-centric with a positive attitude.
• Gender: A single Lady.
• Age: 26 years and above.

Salary

• N50,000 – N60,000 Monthly.

Application Closing Date
10th January, 2025.

How to Apply: Interested and qualified candidates should send their CV to: vadisa@resourceintermediaries.org using the Job Title as the subject of the mail.