200 + Employees
GUO Transport Company Limited
GUO Transport Company Limited is owned by G. U. Okeke & Sons Ltd, a household name in the transportation business and one of the major providers of intercity and interstate transportation, with a modern, environmentally friendly fleet covering more than 200 locations across Nigeria and West Africa.
Title: Customer Service Representative (Transport)
Location: Port Harcourt Road, Upper Iweka, Onitsha, Anambra
Employment Type: Part-time
- Verify and validate all passenger payments for tickets and luggage, issuing boarding passes as needed.
- Ensure accurate documentation and timely resolution of customer inquiries related to tickets.
- Manage the collection and processing of payments from customers, including passengers and cargo/courier service clients.
- Maintain comprehensive and up-to-date records of all customer payments, reconciling them with the Finance team.
- Handle boarding announcements and promptly communicate any exceptions to passengers.
- Provide timely feedback to customers within established timelines.
- Maintain a high standard of professionalism in all customer interactions, ensuring error-free and well-informed communications.
- Collaborate and follow up with relevant units to ensure timely handling of requests and complaints.
- Demonstrate innovation and creativity in carrying out all assigned duties.
Deadline: 25th September, 2023.
How to Apply: Interested and qualified candidates should Click Here to apply online