Customer Support Representative (Full Time) at Prestmit Technologies Limited

Lagos

Prestmit

Company Info

Mid sized business

1 to 50 Employees

Prestmit Technologies Limited is a leading digital platform for cryptocurrency and gift card transactions.

Prestmit Technologies Limited is a leading digital platform for cryptocurrency and gift card transactions.

Job Title: Customer Support Representative

Location: Igbo-Efon, Lekki – Lagos

Employment Type: Full-time

Key Responsibilities

  • Manage and resolve customer transaction requests, complaints, and inquiries efficiently.
  • Provide accurate support for platform transactions, products, and services.
  • Investigate and resolve payment disputes promptly while maintaining positive customer relationships.
  • Reconcile customer accounts and address discrepancies with attention to detail.

Qualifications & Requirements

  • 1 – 2 years of relevant experience.
  • HND / BSc in a related field (or equivalent).
  • Ability to multitask, prioritize, and manage time effectively.
  • Comfortable working under limited supervision and handling customer issues independently.
  • Must be available for weekend and night shifts.
  • Proficiency in computer use with an average typing speed.
  • Must reside within the Lekki axis (candidates outside this area will not be considered).

Work Schedule

  • Days: Monday to Sunday, with 2 days off each week.

Shifts:

  • 6:50 AM – 2:00 PM
  • 1:50 PM – 9:00 PM
  • 8:50 PM – 7:00 AM
  • Shifts rotate weekly (e.g., Week 1: 6:50 AM – 2:00 PM, Week 1:50 PM – 9:00 PM).

What We Offer

  • Competitive salary within the range of N100,000 – N150,000 per month with HMO.
  • Opportunity to grow with a leading company in the digital finance industry.
  • A supportive and innovative work environment.

Application Closing Date
31st December, 2024.

How to Apply: Interested and qualified candidates should send their applications to: [email protected] using the Job Title as the subject of the mail.