Digital Sales Associate at ChefKoks Consulting

ChefKoks Consulting is a boutique consulting firm that specializes in assisting restaurant and startup businesses within the food service industry in staffing, operations management, menu development, finance and marketing.

Job Title: Digital Sales Associate

Location: Surulere, Lagos

Reports To: CEO

Team: Growth & Expansion

Collaborates With: Creative Marketing Associate, Operations Team
Employment Type: Contract (Remote)

Overview

• As a Digital Sales Associate for Stephens Cakes & Pastries, you’ll play a vital role in driving sales initiatives on our digital platforms.
• Since we are an online order-only store, this position is critical to ensuring a seamless and engaging digital experience for our customers.
• You’ll also have a hand in maintaining our social media presence, creatively engaging audiences, and turning engagement into sales.
• Additionally, you’ll handle clerical responsibilities to keep our sales and order management systems organized and efficient.
• This is a role for someone who thrives in the digital space, is sales-driven and has a passion for cakes, pastries & desserts.

What Does the Role Entail?
Sales & Engagement:

• Develop and execute strategies to drive online sales.
• Monitor and optimize digital sales performance through analytics and data.
• Collaborate with the marketing team to launch campaigns promoting seasonal and speciality products.
• Act as a first point of contact for online customers, ensuring queries are handled promptly.
• Gather customer feedback to enhance their experience and inform sales strategies.

Social Media Overlap:

• Collaborate with the marketing team to post engaging social media content highlighting our products, promotions, and customer experiences.
• Interact with followers and respond to inquiries, directing leads toward conversions.

Clerical Responsibilities:

• Maintain a detailed sales register to track completed transactions.
• Log future orders for cakes and events in the order management software to ensure seamless scheduling and fulfilment.
• Assist in generating sales reports to provide insights to the management team.

Collaboration:

• Work closely with the Creative Marketing Associate to align sales and content strategies.
• Coordinate with the Operations team to ensure timely order fulfilment and exceptional customer service.

Qualifications

• Bachelor’s Degree in Marketing, Business, or a related field (preferred but not required).
• 1-2 years of experience in digital sales, e-commerce, or social media marketing.
• Strong understanding of digital sales funnels and online marketing strategies.

Skills:

• Excellent communication and interpersonal skills.
• Proficiency in social media platforms like Instagram, Facebook, TikTok, and Pinterest.
• Familiarity with CRM tools, e-commerce platforms, and basic analytics tools (Google Analytics, Meta Business Suite, etc.).
• Basic graphic design skills or familiarity with tools like Canva (preferred).

Attributes:

• Creative thinker with a knack for crafting compelling sales pitches.
• Results-oriented, with a drive to exceed targets.
• Adaptable, collaborative, and eager to learn.
• Prior experience in a related vertical is an added advantage.

What is the Biggest Problem to Solve?

• How do we ramp up engagement on social media platforms and convert this into measurable and consistent sales growth while ensuring an excellent digital customer experience?

Benefits & Perks

• Base monthly salary (=N= 70,000 net) with rewarding sales commission
• Flexible remote working environment.
• Discounts on all Stephens Cakes & Pastries products.
• Free cake to celebrate your birthday or that of a loved one
• Opportunities for professional development and training.
• Be part of a growing business with a supportive and passionate team.

Application Closing Date
17th January, 2025.

How to Apply: Interested and qualified candidates should Click Here to apply online

Note

• Are you thrilled by this challenge? And feel you got what it takes?
• Applications will be reviewed on a rolling basis, so don’t wait to submit yours!