Experienced Customer Service Executive at Abuja Data School

Abuja Data School is Abuja’s No. 1 Data Analysis Training Academy. We teach people and organisations in the corporate and public sectors in Data Science and other digital skills. Our students receive one-on-one instruction from teachers in a comfortable setting.

Title: Experienced Customer Service Executive

Locations: Abuja

Role Description

• This is a full-time on-site role for an Experienced Customer Service Executive located in Abuja.
• In this role, the Customer Service Executive will provide exceptional service to our clients and will be responsible for managing multiple client inquiries simultaneously, contributing to customer satisfaction, and maintaining customer databases.
• The Executive will also monitor and analyze customer feedback to provide insights to our team to further improve our products and services.

Qualifications

• Bachelor’s Degree in Business, Communication, or a related field
• 3+ years of experience in customer service or related field
• Demonstrated ability to communicate effectively and efficiently through phone and email
• Strong problem solving and critical thinking skills
• Excellent organizational and multitasking abilities
• Proficient in Microsoft Office and/or customer service software
• Experience with data analysis and metrics-driven performance is desirable.

Deadline: Not Speciified.

How to Apply: Interested and qualified candidates should forward their CV to: [email protected] using the Position as the subject of the email.