House 5 Royal Comfort Limited is a 3-Star Hotel committed to the delivery of excellent customer satisfaction and experience.
Title: Experienced Front Desk Personnel (Female)
Location: Agidingbi, Lagos
Employment Type: Full-time
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments.
- Candidates should possess a Bachelor’s Degree with relevant work experience.
Deadline: 15th August, 2022.
How to Apply: Interested and qualified candidates should send their CV to: email@example.com using ”Experienced Front Desk” as the subject of the mail.