Experienced Retail and Customer Experience Associate at Kiyix Recruitment Hub

Lagos

Kiyix

Company Info

Kiyix Recruitment Hub - Our client, a leading fashion retailer, is recruiting to fill the position below:

Kiyix Recruitment Hub – Our client, a leading fashion retailer, is recruiting to fill the position below:

Job Title: Experienced Retail and Customer Experience Associate

Location: Victoria Island, Lagos

Employment Type: Full-time

Industry: Fashion Retail

Summary

  • We are seeking an experienced Retail and Customer Associate to join our team.
  • As a Retail and Customer Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales through effective visual merchandising and customer engagement.

Responsibilities

  • Provide exceptional customer service, responding to customer inquiries, and resolving customer complaints in a timely and professional manner.
  • Maintain a high level of product knowledge, including features, benefits, and availability of products.
  • Drive sales through effective visual merchandising, maintaining a clean and organized store environment, and engaging with customers to identify their needs and preferences.
  • Process transactions accurately and efficiently, handling cash, credit card transactions, and returns.
  • Collaborate with colleagues to achieve sales goals, maintain a positive store environment, and provide excellent customer service.
  • Participate in visual merchandising, including window displays, in-store displays, and maintaining a clean and organized store environment.
  • Stay up-to-date with fashion trends, product knowledge, and company policies.

Requirements

  • Interested candidates should possess an HND / BSc Degree
  • 2+ years of experience in retail, preferably in the fashion industry.
  • Excellent customer service and communication skills.
  • Computer Literate
  • Strong product knowledge and ability to learn about new products.
  • Ability to work in a fast-paced environment, prioritizing tasks, and managing multiple responsibilities.
  • Availability to work a flexible schedule, including weekends, holidays, and evenings.

Salary

  • N150,000 – N200,000 monthly.

Application Closing Date
1st August, 2025.

How to Apply: Interested and qualified candidates should send their application, including your resume to: [email protected] using the Job Title as the subject of the email.

Note

  • If you are a motivated and fashion-conscious individual who is passionate about providing exceptional customer service, please apply
  • For more enquiries, contact via WhatsApp: 09063916949.