Front Desk/Customer Experience Officer at House of Launi

House of Launi is a luxury fashion brand in Abuja that specializes in bespoke and ready-to-wear dresses. We offer a blend of custom-tailored elegance and effortless style.

Job Title: Front Desk/Customer Experience Officer (Female)

Location: Abuja (FCT)

Job Summary

• The ideal candidate will be saddled with the responsibility of providing customers with a positive and seamless experience with thecompany’s brand and services.

Responsibilities

• Understand the needs of thecustomer, improveinteractions, and create an enjoyable customer journey
• Create a seamless, positive, and memorable environment and experience across all service areas
• Implement strategies to enhance customer satisfaction, loyalty, and retention.
• Buildloyalty and encourage repeat purchases.
• Foster emotional connections with customers through empathetic communication, and memorable experiences.

Skills Needed

• She must have good communication skills
• She should have a tailoring background
• Passion for fashion
• Attention to detail
• Emotional intelligence and teamwork
• Strategicthinking and problem-solving skills.

Application Closing Date
30th March, 2025.

How to Apply: Interested and qualified candidates should send their Resume and Cover Letter to: [email protected] using the Job Title as the subject of the mail.