Front Desk Executive at Rainoil Limited

Lagos

Rainoil

Company Info

Large organization

200 + Employees

Rainoil Limited is an integrated downstream oil and gas company. A prominent player in the Nigerian industry, the company’s operations span across the downstream value chain i.e. Petroleum Product Storage, Haulage/Distribution and Retail Sales. Our primary products include Petrol (PMS), Diesel (AGO) and Kerosene (DPK).

Rainoil Limited is an integrated downstream oil and gas company. A prominent player in the Nigerian industry, the company’s operations span across the downstream value chain i.e. Petroleum Product Storage, Haulage/Distribution and Retail Sales. Our primary products include Petrol (PMS), Diesel (AGO) and Kerosene (DPK).

Job Title: Front Desk Executive

Location: Lagos

Employment Type: Full-time

Description

  • As the first point of contact for all visitors, you will represent Rainoil with professionalism and warmth, ensuring every guest feels valued and supported.
  • The Lobby Executive is crucial in maintaining our customer service standards and plays a pivotal role in fostering an exceptional experience for both internal and external stakeholders.

Responsibilities

  • Customer Interaction: Greet and assist all visitors, providing information and directing them to the appropriate departments.
  • Enquiry Handling: Respond to inquiries from customers and staff, offering accurate and timely assistance across various communication channels (phone, email, etc.).
  • CRM Management: Keep track of visitor logs and update the CRM system with necessary information.
  • Visitor Coordination: Collaborate with internal teams to facilitate meetings, presentations, and events, ensuring smooth logistics.
  • Client Feedback: Gather visitor feedback to enhance customer service and front-desk processes.
  • Event Support: Assist in coordinating lobby events, birthdays, and other company celebrations.

Requirements

  • Minimum of 1 year in a customer service or front desk role within a corporate environment.
  • Bachelor’s degree or HND in Business Administration, Marketing, or a related field.
  • Strong interpersonal and communication skills, with a customer-centric approach.
  • Familiarity with CRM systems is a plus.

Application Closing Date
17th December, 2024.

How to Apply: Interested and qualified candidates should Click Here to apply online

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