Front Desk Officer at Aspom Travel Agency

Lekki, Lagos

Company Info

Mid sized business

51 to 100 Employees

Aspom Travel Agency

Travel

Aspom Travel Agency is an excellent travel company that was established on February 2nd, 2012 to assist people who want to go to any destination in the globe and to assist businesses that want to plan a group vacation for their workforce without worry. We are dedicated to continuing to be prepared and well-positioned to assist our customers with their travel arrangements at the lowest rates possible. Aspom employs talented, resourceful, goal-oriented, and team players to ensure our clients receive efficient and excellent performance on their projects.

Title: Front Desk Officer

Location: Lekki, Lagos

Employment Type: Full-time

Responsibilities

  • Greet and welcome guests, clients, and visitors in a friendly and professional manner.
  • Answer incoming calls, provide information, and direct calls to the appropriate department or person.
  • Maintain a clean and organized front desk area, ensuring that it is well-stocked with necessary supplies.
  • Manage visitor registrations and issue visitor badges while adhering to security procedures.
  • Assist with scheduling appointments, meetings, and conference room bookings.
  • Handle incoming and outgoing mail, packages, and deliveries.
  • Maintain knowledge of company policies, services, and facilities to provide accurate information to guests.
  • Collaborate with other departments to ensure smooth coordination and resolve any guest-related issues.
  • Assist in administrative tasks such as data entry, filing, and photocopying.
  • Handle customer inquiries and complaints, and provide appropriate solutions or escalate to the relevant department.
  • Maintain confidentiality and handle sensitive information with integrity.

Requirements

  • Candidates should possess relevant qualifications and work experience.
  • Proven experience in a similar role or customer service position is preferred.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Ability to handle multiple phone lines and manage a busy front desk area.
  • Proficiency in using computer systems and office software.
  • Professional appearance and demeanor.
  • Strong problem-solving skills and ability to remain calm under pressure.
  • Flexibility to work in shifts, including evenings, weekends, and holidays.

Salary
N50,000 – N80,000 Monthly.

Deadline: 3rd July, 2023.

How to Apply: Interested and qualified candidates should Click Here to apply online

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    Aspom Travels Agency is a wonderful travel deal firm that was founded on February 2, 2012, to assist people who want to travel to any location in the globe, as well as organisations that want to organise a stress-free group vacation for their employees. Aspom Travel Agency is devoted to staying well-positioned and able to assist our clients with their travel arrangements at assured competitive costs. Aspom employs talented, resourceful, goal-oriented, and team players to ensure that our clients receive efficient and high-quality work performance. | Lagos

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    January 12, 2024