Front Desk Officer/Secretary at The CVM Career Company

Lekki Phase 1, Lagos

Company Info

Small business

1 to 50 Employees

The CVM Career Company

The CVM Career Company, a career consulting business, is hiring for the following position:

Title: Front Desk Officer/Secretary

Location: Lekki Phase 1, Lagos

Employment Type: Full-time

Job Summary

  • We are looking for a Front desk/Secretary to provide a variety of client services and ad hoc administrative support duties in ensuring clients receive top-quality service.
  • This entails providing exceptional customer service assistance and an overall welcoming environment for clients and staff of the company.

Job Description

  • Provides customer service support to the organization by obtaining, analyzing, and verifying the accuracy of order information in a timely manner.
  • Prepares customer service summary reports.
  • Coordinates the handling of difficult and/or unusual situations.
  • Answer customer inquiries and follow through on requests.
  • Ensures and provides quality service to both internal and external customers.
  • Handle inbound customer service calls with professionalism.
  • Receive, sort, and distribute daily mail/deliveries.
  • Update the calendar and schedule meetings.
  • Ensures reception area is tidy and presentable, with all the necessary stationery and material..
  • Keep updated records of office expenses and costs.
  • Order front office supplies and keep an inventory of stock.
  • Perform other clerical duties such as filing, photocopying, transcribing, and faxing.
  • Arrange travel and accommodations, and prepare vouchers.

Requirements

  • Proven experience as a front desk representative, or relevant position.(preferably female)
  • Familiarity with office machines (e.g. fax, printer, etc.)
  • Knowledge of office management and basic bookkeeping.
  • Fluent in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills.
  • Good organizational and multi-tasking abilities.
  • Good Critical thinking and Problem-solving skills.
  • Customer service orientation.
  • Proximity to location.

Remuneration
N100,000 Monthly.

Deadline: 22nd June, 2023.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

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