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Front Desk Personnel/Dispatcher at Wangarua Foods

Company Info

Wangarua Foods is a proudly Nigerian company that is fully registered with the Corporate Affairs Commission. It was established by a visionary and passionate woman who is dedicated to serving humanity through food processing. With a goal-oriented approach and a strong focus on quality, Wangarua Foods aims to become the leading food brand across Africa. We are committed to delivering delicious and nutritious food products that cater to the diverse tastes and preferences of our customers. As an indigenous company, we take pride in promoting local ingredients and supporting the growth of the Nigerian food industry.

Title: Front Desk Personnel/Dispatcher

Location: Lagos

Job Description & Primary Responsibilities

  • Courteous Front Desk personel adept at balancing multiple tasks and priorities seamlessly while delivering the highest level of customer service.
  • This position requires skills and abilities in the areas of clerical, office work,location accuracy and dispatching to coordinate product shipments and transfers and to attend to walk in customers. It is a combination of some aspects of logistics and customer service.
  • The individual must be detail oriented and Must Reside within Yaba and its environs.

Responsibilities

  • Ensures the provision of front-desk service.
  • Responsible for requesting of pickup of raw materials from vendors and delivery of finished goods to customers by contacting dispatch riders, instructing drivers on outside Lagos deliveries. completing orders accurately and in a timely manner, communicating directions and instructions,print shipment receipt, track and update all shipments dispatched on the software.
  • Monitor the route and status of dispatched items or items to be received,coordinate and prioritize their schedule
  • Maintains neat and tidy appearance of reception and waiting areas.
  • Attend to walk in customers, take and record their orders.
  • Answers questions of visitors and provide accurate informations as required.
  • Performs any other duties as assigned by the supervisor
  • The ideal candidate must be primarily an excellent communicator and able to remain calm and composed. You must be able to multi-task as well as take the appropriate actions with little supervision.
  • Must be able to work in a fast-paced environment.

Requirements and skills

  • Candidates should possess relevant qualifications with 1 – 3 years relevant work experience.
  • Proven experience as Front Desk Personel/dispatcher or relevant position
  • Tech-savvy.
  • Fast typing with experience in data entry
  • Knowledge of Locations within and outside Lagos.
  • Proficient in English (oral and written)
  • Outstanding organizational and multitasking abilities
  • Active listener with excellent communication skills
  • Sound judgement and critical thinking.

Deadline: Not Specified.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

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