Company Info
Mid sized business
1 to 50 Employees
Tirta Ayu Spa is a franchise spafrom Indonesia in South-East Asia. With 6 locations in Nigeria and growing – Tirta Ayu Spa Nigeria provides authentic Javanese Spa treatments with a fusion of ancient therapeutic remedies & modern day spa rituals for healthy living & total well-being.
Tirta Ayu Spa is a franchise spafrom Indonesia in South-East Asia. With 6 locations in Nigeria and growing – Tirta Ayu Spa Nigeria provides authentic Javanese Spa treatments with a fusion of ancient therapeutic remedies & modern day spa rituals for healthy living & total well-being.
Job Title: Front Desk Receptionist
Locations: Lekki Phase 1, Victoria Island & Ikoyi, Lagos
Employment Type: Full-time
Work Days: 6 days a week.
Job Summary
- We are looking for a smart and friendly receptionist to join our team!
- You will represent our spa by being the face and voice that greets clients upon their visit or phone call and will be responsible for the first impression we make.
- The ideal candidate should have a warm, friendly personality while also being very perceptive and disciplined.
Responsibilities
- Responsible for greeting clients, answering telephones and responding to enquiries.
- Responsible for taking bookings and scheduling appointments.
- Check-in spa clients for scheduled and walk-in appointments.
- Answer customers’ questions and address complaints.
- Responsible for cashiering, giving tours of the spa facility, promote services and product sales.
- Handle cancellation of bookings and effective management of time.
- At all times provide a positive and friendly attitude and appear professional and well-groomed when attending to clients.
- Also, ensure daily maintenance of the spa’s lobby/reception area.
- Attend to some clerical duties that may be assigned.
Job Requirements
- A University Degree.
- Proven experience in customer service roles or relevant positions.
- Proficient in English (oral and written).
- Strong communication and people skills.
- Emotionally intelligent.
- Ability to work under pressure with little or no supervision.
- Knowledge of and familiarity with spa etiquette.
- Good knowledge of MS Word and Excel.
- Good organizational and multi-tasking abilities.
- Problem-solving skills.
Salary
N80,000 – N100,000 Monthly.
Application Closing Date
5th September, 2024.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.