Front Desk Receptionist at Tirta Ayu Spa

Nigeria

Tirta Ayu Spa

Company Info

Mid sized business

1 to 50 Employees

Tirta Ayu Spa is a franchise spafrom Indonesia in South-East Asia. With 6 locations in Nigeria and growing – Tirta Ayu Spa Nigeria provides authentic Javanese Spa treatments with a fusion of ancient therapeutic remedies & modern day spa rituals for healthy living & total well-being.

Tirta Ayu Spa is a franchise spafrom Indonesia in South-East Asia. With 6 locations in Nigeria and growing – Tirta Ayu Spa Nigeria provides authentic Javanese Spa treatments with a fusion of ancient therapeutic remedies & modern day spa rituals for healthy living & total well-being.

Job Title: Front Desk Receptionist

Locations: Lekki Phase 1, Victoria Island & Ikoyi, Lagos

Employment Type: Full-time

Work Days: 6 days a week.

Job Summary

  • We are looking for a smart and friendly receptionist to join our team!
  • You will represent our spa by being the face and voice that greets clients upon their visit or phone call and will be responsible for the first impression we make.
  • The ideal candidate should have a warm, friendly personality while also being very perceptive and disciplined.

Responsibilities

  • Responsible for greeting clients, answering telephones and responding to enquiries.
  • Responsible for taking bookings and scheduling appointments.
  • Check-in spa clients for scheduled and walk-in appointments.
  • Answer customers’ questions and address complaints.
  • Responsible for cashiering, giving tours of the spa facility, promote services and product sales.
  • Handle cancellation of bookings and effective management of time.
  • At all times provide a positive and friendly attitude and appear professional and well-groomed when attending to clients.
  • Also, ensure daily maintenance of the spa’s lobby/reception area.
  • Attend to some clerical duties that may be assigned.

Job Requirements

  • A University Degree.
  • Proven experience in customer service roles or relevant positions.
  • Proficient in English (oral and written).
  • Strong communication and people skills.
  • Emotionally intelligent.
  • Ability to work under pressure with little or no supervision.
  • Knowledge of and familiarity with spa etiquette.
  • Good knowledge of MS Word and Excel.
  • Good organizational and multi-tasking abilities.
  • Problem-solving skills.

Salary
N80,000 – N100,000 Monthly.

Application Closing Date
5th September, 2024.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Looking for the best HOST for your website? Hostinger is the BEST. Try It NOW!