Front Office Manager at Prestigious Consulting Group

Nigeria

Company Info

Prestigious Consulting Group is a Professional HR Consultancy Firm. We focus on improving organizational performances through strategic people & process management. We focus on finding the best talents across Nigeria for our clients.

Title: Front Office Manager

Location: Lekki Phase I, Lagos

Employment Type: Full-time

About the Job

  • We are looking for a friendly, professional, and customer-oriented Front Office Manager to join our team. As the Front Office Manager, you will make sure that customers and visitors feel welcome and are well looked after.
  • Your role will include overseeing employee schedules, front office staff training, and perform the basic reconciling of receipts.

Responsibilities

  • Supporting, training, and supervising front office staff.
  • Ensuring that all customer-related tasks are handled accurately and on time to improve guests’ experience.
  • Handling customer complaints and special requests.
  • Scheduling staff shifts and managing other HR-related tasks.
  • Maintaining an orderly appearance throughout the reception area.
  • Monitoring stock and ordering office supplies, including stationery and information leaflets.
  • Preparing monthly management reports on customer feedback, bookings, and cancellations.
  • Managing the departmental budget.
  • Updating files and records.
  • Enforcing all cash-handling, checking, and credit procedures.

Requirements

  • High School Diploma or an Associate Degree.
  • Client services or management experience.
  • Great interpersonal and communication skills.
  • Excellent problem-solving skills.
  • Basic accounting skills.
  • The ability to remain positive and focused in a fast-paced environment.
  • Good time management skills.
  • Great computer skills and the ability to learn new skills quickly.
  • A professional appearance.
  • You need to have good people skills, a professional appearance, and be highly organized to be a successful Front Office Manager.
  • The ideal candidate should have previous customer service and office management experience.

Salary
N120,000 – N150,000 / Month.

Deadline: 30th September, 2022.

How to Apply: Interested and qualified candidates should send their CV to: hrprestigiousconsulting@outlook.com using the Job Title as the subject of the email.

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