Graduate Customer Service Support – Intern at Kwikpay Credit

Lagos

Kwikpay

Company Info

Mid sized business

Kwikpay Credit

1 to 50 Employees

Kwikpay Credit – Trafalgar Associates Limited offers Kwikpay Credit as one of its financial services. Life is full of surprises, which means you may want some financial aid prior to receiving your income or wage. That is why we created these flexible Kwikpay Credit loans to meet your financial demands, allowing you to enjoy life’s pleasant surprises without fear. Kwikpay Credit offers both personal and small business loans.

Title: Customer Service Support – Intern

Location: Lagos

Employment Type: Temporary

Responsibilities

  • Manage incoming phone calls from Customers
  • Identify and assess customers’ data on through Application Merchant portal for followup
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information and report as required by the Customer Service Department.
  • Handle customer complaints, provide appropriate solutions and alternatives within deadlines; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customer
  • Performing other duties as required.

Qualifications

  • Interested candidates should possess an OND, HND or Bachelor’s Degree.
  • IT/Accounting background preferred.

Deadline: 10th December, 2023.

How to Apply: Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the email.

Note: For more information about Trafalgar (Kwikpay), log on: https://trafalgarassociatesltd.com/ or https://kwikpaycredit.com/

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