Graduate Student at Tecnotree

Lagos

Company Info

Mid sized business

1 to 50 Employees

Tecnotree

Tecnotree is the world’s first full-stack digital BSS supplier with more than 40 years of deep domain expertise, proven delivery, and transformation capacity.

Title: Graduate Student

Location: Lagos

Job Description

  • Primary Skills:
  • SQL, MYSQL, UNIX, Web Logic / Java Basics.
  • Good Analytical Skills and the Ability to work independently as well as to collaborate within a team
  • Knowledge on Shell scripting.
  • Knowledge of Telecom BSS, containers, docker, rancher would be an advantage.

Essential Job Functions:

  • Recording and Dissemination of Problems / Issues / Defects.
  • Diagnostics and Analysis of the Problems / Issues / Defects.
  • Ownership of the Problems / Issues / Defects Ticket until Resolution.
  • Follow-up and Resolve the Problems / Issues / Defects within the SLA.
  • Workarounds, Corrective Fixes, Removal of Data Errors and Application Maintenance.
  • Providing necessary Application log to L3 support teams / Subject Matter Experts and all required support to diagnose a reported problem.
  • Regular Reporting on Open in-progress, In-Progress / Resolved Tickets to Next Level Managers. Pro-active Communication with internal and external stakeholders

Deadline: Not Stated

How to Apply: Interested candidates should Click Here to apply online.