Company Info
Mid sized business
1 to 50 Employees
Bible Guest House (BGH) is a Christian hospitality outfit built to serve individuals and corporate bodies visiting Lagos, Ibadan, and Abuja and require a cozy accommodation that can give them the home-away-from-home experience.
Bible Guest House (BGH) is a Christian hospitality outfit built to serve individuals and corporate bodies visiting Lagos, Ibadan, and Abuja and require a cozy accommodation that can give them the home-away-from-home experience. As an ultra-modern facility, BGH is equipped with tastefully furnished guest rooms suitable for both the high and middle classes in society. If you desire quality services in a decent, secure, and homely Christian environment, BGH is for you.
Job Title: Guest Service Agent
Location: Wuse Zone 5, Abuja (FCT)
Employment Type: Full-time
Key Responsibilities
The successful candidate will among others do the following:
- The position manages guests’ reservations and attends to their enquiries and complaints promptly.
- S/he is responsible for the checking in and out of guests.
- S/he ensures guests’ privacy, and ensures guest complaints are promptly and adequately addressed.
- S/he ensures that the daily sales report is transmitted to the management.
- S/he ensures comprehensive preparation of hand over notes as shift report to another colleague to follow-up.
- Ensure the hygienic condition of the guests’ rooms and promptly report of out of order rooms for quick action.
- Promptly address and report any noticed breach of the guest house values, standards and policies by any guest.
Requirements
- The applicant must possess a National Diploma in Social Sciences or Hotel and catering Management with a minimum of 2 years cognate experience from reputable hotels or guest houses.
- Must possess good interpersonal, communication and relational skills.
- Must possess ability to handle and solve customer’s problem promptly.
- Must be computer literate, a team player; flexible, not easily provoked, highly sensitive and security conscious, customer-centric and always hungry for and able to deliver timely results.
Application Closing Date
27th January, 2025.
How to Apply: Interested and qualified candidates should send their CV, cover letter, and credentials to: [email protected] using the job title as the subject of the mail.
Note: Only shortlisted candidates will be contacted.
Apply for an Exciting Opportunity to Win Something Big – Click Here
Apply for an Exciting Opportunity to Win Something Big – Click Here