Guest Service Attendant at Precious Palm Royal Hotel

Edo

Precious Palm Royal Hotel

Company Info

Mid sized business

1 to 50 Employees

Precious Palm Royal Hotel - Design and comfort are perfectly combined here, because we care about your well-being - all the materials used for room decoration are environment friendly, and your individual climate control can be adjusted accurately by degree.

Precious Palm Royal Hotel – Design and comfort are perfectly combined here, because we care about your well-being – all the materials used for room decoration are environment friendly, and your individual climate control can be adjusted accurately by degree.

Job Title: Guest Service Attendant

Location: Benin, Edo

Employment Type: Full-time

Responsibilities

  • Greet guests warmly upon arrival and ensure a smooth check-in process.
  • Assist guests with luggage, directions, hotel facilities, and local information.
  • Respond promptly and professionally to guest inquiries, requests, and complaints.
  • Provide accurate information on room availability, rates, and services.
  • Coordinate with housekeeping and other departments to meet guest needs.
  • Process guest check-outs, handle billing, and ensure all charges are accurately recorded.
  • Maintain cleanliness and order at the front desk and guest service areas.
  • Monitor guest satisfaction and report any concerns to the supervisor.
  • Promote hotel amenities and upsell services where appropriate.
  • Ensure all guest interactions reflect the hotel’s brand, values, and customer service standards.

Requirements

  • Interested candidates should possess a minimum of OND qualification with 4 – 10 years work experience.

Salary

  • N65,000 – N70,000 per month.

Application Closing Date
30th June, 2025.

How to Apply: Interested and qualified candidates should send their CV and cover letter to: [email protected] using the job title as the subject of the mail.