Company Info
Mid sized business
1 to 50 Employees
Jubaili Agrotec is continuously expanding in the African markets in order to build a brighter future for the agricultural sector. Much like our beloved farmers, Jubaili Agrotec planted its first seed in the heart of Africa.
Jubaili Agrotec is continuously expanding in the African markets in order to build a brighter future for the agricultural sector. Much like our beloved farmers, Jubaili Agrotec planted its first seed in the heart of Africa. Our dedication to providing high-quality agricultural products and sustainable solutions has helped the company to grow its roots and cover 6 countries and 16 markets.
Job Title: IT Helpdesk Officer
Location: Abuja (FCT)
Employment Type: Full-time
Responsibilities
- Support and tackle problems of end users calls relevant to network, internet connectivity, printers, Remote Desktop system, and other peripherals and applications, etc…
- Install, configure, maintain and troubleshoot Desktops, Laptops, and printers connected to the company network
- Updating inventory of computers, laptops, printers, and all equipment connected to the IT infrastructure.
- Maintain minimum inventory stationary level of printing papers, toners, computers and updated supplier status for users.
- Escalate IT issues to the IT Helpdesk specialist where necessary
- Regularly monitor alerts/logs generated from IT Equipment / Applications
- Perform regular backups and restore according to best practices as established in policies and procedures. Ensure data integrity
- Update Daily Morning Check List report to ensure the availability of services over network and the successful execution of scheduled jobs.
- Provide front-end support on Hand-Held machines to salesmen (configuration, installation, setup, training, etc….)
- Ensuring security and upgrades are applied and kept up to date on desktops and laptops
- Completing tasks and deliverables assigned by the IT Helpdesk Specialist or Branch supervisor
Requirements
- BS Degree in Computer Science, BS-IT or equivalent professional qualification.
- CCNA (Cisco Certified Network Associate) is a plus.
Application Closing Date
28th February, 2025.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.