IT Support Intern at Netcom Limited

Nigeria

Netcom

Company Info

Large organization

Netcom has been Nigeria’s leading Internet Service Provider since 2004, staying ahead of the competition with cutting edge platforms in VSAT, WIMAX, Radio, and Fiber technology. Now, a pioneer in Business Transformation Solutions, we empower organizations to lead their market space by keeping pace with the rapid changes in IT innovations, ensuring relevance to specific business initiatives required to maximize revenue generation.

51 to 100 Employees

Netcom has been Nigeria’s leading Internet Service Provider since 2004, staying ahead of the competition with cutting edge platforms in VSAT, WIMAX, Radio, and Fiber technology. Now, a pioneer in Business Transformation Solutions, we empower organizations to lead their market space by keeping pace with the rapid changes in IT innovations, ensuring relevance to specific business initiatives required to maximize revenue generation.

Job Title: IT Support Intern

Location: Lagos

Employment Type: Full-time

Job Description

  • Assist in diagnosing and resolving hardware, software, and network-related issues for end-users.
  • Provide technical support via phone, email, or in-person to employees.
  • Install, configure, and maintain computer systems and software applications.
  • Assist in the setup and maintenance of IT equipment, including printers, scanners, and other peripherals.
  • Support the IT team in managing and maintaining the company’s network infrastructure.
  • Participate in IT projects, including software upgrades, system backups, and network security initiatives.
  • Document and track support requests using the company’s helpdesk system.
  • Assist in the management of IT inventory, including hardware and software licenses.
  • Collaborate with other departments to ensure smooth IT operations and address any technical challenges.
  • Stay updated with the latest trends and technologies in IT support.

Requirements

  • Basic understanding of computer systems, networks, and IT troubleshooting techniques.
  • Familiarity with Windows and Mac operating systems.
  • Strong problem-solving skills and the ability to work independently as well as part of a team.
  • Excellent communication skills, both verbal and written.
  • Ability to manage multiple tasks and prioritize effectively.
  • Eagerness to learn and adapt in a fast-paced environment.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

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