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IT Support Manager at Compovine Technologies Limited

Ikeja, Lagos

Company Info

Mid sized business

1 to 50 Employees

Compovine Technologies Limited

Compovine Technologies Limited is a prominent ICT/Computer sales and services company. As an indigenous organization, our primary objective is to provide Information Technology solutions, sales, and services to both individuals and corporate entities. With branches strategically located in Ibadan, Abuja, Lagos, Lokoja, Kano, Kaduna, Jos, Minna, Port Harcourt, and Enugu, we have established a strong presence across Nigeria. Furthermore, our commitment to growth continues as we actively expand our reach to better serve our valued customers.

Title: IT Support Manager

Location: Ikeja, Lagos

Employment Type: Full-time

Description

  • Manage the assigned Computer &Copier Service team members
  • Lead, coach and train team members
  • Develop and implement strategic initiatives for team
  • Be an escalation point of contact to handle issues and involve direct leadership as needed
  • Monitor team coverage, oversee personnel time off approval, make sure back-ups are in place and redistribute work to cover when others are out
  • Monitor staffing and equipment needs
  • Conduct performance reviews and make compensation decisions
  • Monitor direct reports call screens, work load and call activity to meet and exceed our client s expectations
  • Manage and meet established metrics and team benchmarks
  • Provide weekly metrics and reports to the Director Computer & Copier Service Manager regarding the team s performance
  • Attend required company and departmental meetings
  • Perform other related duties as assigned by Director.

Requirements

  • Interested candidates should possess a B.Eng, BSc, or B.Tech with 5 – 10 years work experience.

Deadline: 31st July, 2023.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

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