IT Support Officer at Invent Alliance Limited

Invent Alliance Limited is a company specialized on creation of multi-sectoral and multi-disciplinary business platform with specialist partnerships for value co-creation in each of the different business segments through modern co-petition business principles.

Title: IT Support Officer

Location: Lagos

Job Brief

• We are currently recruiting for an IT Support Officer to assist in the IT department.

Job Responsibilities

• Keep computer systems running smoothly and ensure users get the maximum benefit from them.
• Install and configure computer hardware operating systems and applications
• Monitor and maintain computer systems and networks.
• Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
• Replace parts as required.
• Provide support, including procedural documentation and relevant reports
• Follow diagrams and written instructions to repair a fault or set up a system
• Support the roll-out of new applications.
• Set up new users’ accounts and profiles and deal with password issues
• Respond within agreed time limits to call-outs.
• Work continuously on a task until completion (or referral to third parties, if appropriate).
• Prioritise and manage many open cases at one time.
• Rapidly establish a good working relationship with customers and other professionals, such as software developers.
• Test and evaluate new technology.
• Conduct electrical safety checks on computer equipment.

Educational Qualification and Experience

• B.Sc / HND / ND (Fresh Graduate).
• 0 – 1 year experience.

Salary
N50,000 – N100,000 monthly.

Deadline: 5th March, 2023.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.