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Company Info

Mid sized business

1 to 50 Employees

Opes Venit Limited

Opes Venit Limited is in the process of seeking well-qualified candidates for the following position:

Title: IT Support Officer

Location: Ikoyi/Lekki – Lagos

Employment Type: Full-time

Position Overview

  • As an IT Support Officer at our company, you will be the front line of our IT support services, ensuring that our clients’ technical issues are resolved promptly and efficiently.
  • You will work closely with the IT Departmentto provide technical assistance, troubleshoot problems, and deliver solutions, all while representing our company with professionalism and technical expertise.

Key Responsibilities

  • Provide first-line technical support to clients via phone, email, or in-person.
  • Diagnose and resolve hardware and software issues, including desktops, laptops, printers, and software applications.
  • Install, configure, and maintain computer systems and network equipment.
  • Assist staff with password resets, account setup, and basic IT training.
  • Log and track technical issues using a helpdesk ticketing system.
  • Collaborate with the IT team to escalate complex issues as needed.
  • Stay up-to-date on the latest IT trends and technologies.

Qualifications

  • Bachelor’s Degree in IT or a related field is a plus.
  • IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
  • 4 – 6 years relevant work experience.
  • Proven experience in a technical support role, preferably in IT support.
  • Strong problem-solving skills and the ability to think logically.
  • Excellent communication and customer service skills.
  • Knowledge of Windows and Mac operating systems.
  • Familiarity with networking concepts and troubleshooting.
  • Adept at working independently and as part of a team.

Deadline: 26th September, 2023.

How to Apply: Interested and qualified candidates should send their Resume to: [email protected] using the Job Title as the subject of the email.

Note: If you are a dedicated and customer-focused IT professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity.

Looking for the best HOST for your website? Hostinger is the BEST. Try It NOW!
Looking for the best HOST for your website? Hostinger is the BEST. Try It NOW!