IT Support Specialist at Gracetech Group Limited

Gracetech Group Limited is a dynamic and innovative company, comprised of professional technology experts dedicated to managing and executing software projects worldwide. Our subsidiaries span multiple industries, including technology, power, energy, real estate, finance solutions, e-commerce, and hospitality. We are committed to delivering top-tier solutions that drive efficiency and growth for businesses across the globe.

Job Title: IT Support Specialist

Location: Abuja (FCT)

Job Type: Full-time (Onsite)

Job Description

• We are seeking a highly skilled IT Support Specialist to join our team. The ideal candidate will be responsible for providing technical assistance, troubleshooting hardware and software issues, and ensuring seamless IT operations within the organisation. If you are passionate about technology and customer service, we would love to hear from you.

Responsibilities

• Provide first-level IT support and respond to technical inquiries from employees.
• Diagnose and resolve software, hardware, and network issues.
• Install, configure, and maintain computer systems and applications.
• Assist with IT security measures, ensuring systems are protected from threats.
• Maintain IT documentation, including system configurations and troubleshooting steps.
• Support the deployment of new technologies and IT projects.
• Collaborate with different departments to optimize IT processes and efficiency.
• Train staff on IT best practices and software usage.

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• Proven experience in an IT support or technical support role.
• Strong knowledge of Windows, macOS, and Linux operating systems.
• Familiarity with networking concepts, including LAN, WAN, and VPNs.
• Experience with cloud services, cybersecurity, and system administration.
• Excellent problem-solving skills and ability to work under pressure.
• Strong communication and interpersonal skills.
• Certifications in IT are an added advantage

Application Closing Date
31st March, 2025.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.