Company Info

Large organization

200 + Employees

Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria.

Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.

1). Home Broadband Manager

Job Identification: 419

Location: Benin, Edo

Job Schedule: Full-time

Job Description

  • Managing and supervising team of 3rd party canvassers and Direct Sales Agencies (DSA) activities
  • Achieving sales targets
  • Increasing Average Revenue Per User (ARPU) and customer base via converting existing broadband users to Airtel broadband and creating new users.
  • Ensuring channel development and process compliance in order to enhance our competitive differentiation through quality acquisition and customer retention activities

Responsibilities
Win in Home Broadband segment within key cities:

  • Work with 3rd party canvassers or/and DSAs to create awareness, education, trial, conversion and regular usage of Airtel Broadband products and services in homes, offices and HORECA outlets.
  • Identify opportunities for quality acquisition & execute leveraging all customer-facing staff and channels within region

Exceed Data and Device Revenue Target:

  • Manage & develop a motivated and result-oriented team of canvassers
  • Identify, register and develop Profitable DSAs who will have feet on street to penetrate residential estates, Horeca outlets, offices and higher institutions with Airtel broadband products.
  • Create symbiotic relationships in events sponsorship with HNI presence to drive sales and revenue growth

Sales Planning & Reporting Excellence:

  • Ensure installation SLAs are followed for sales done within assigned geographical demarcation
  • Ensure stock availability in the assigned area/market
  • Ensure recharge availability for the 5G & Fixed Wireless Access devices (FWA) within assigned demarcation(s).
  • Manage the direct sales team within assigned sites
  • Develop forecasts and market projections.
  • Drive database management
  • Manager scorecard update, gap analysis and timely reporting of all initiatives, potential prospects, queries, challenges, call plan and new sales.

Industry Awareness / Competition Intelligence:

  • Ensure Self & Team are highly knowledgeable of Airtel Products & Services.
  • Stay abreast of publicly available information on technologies and competitors (WiMAX, Mesh, WIFI, VoIP, Internet, Cisco, Swift, Smile, Spectranet etc)
  • Monitor the activities of competition and develop or recommend counter measures to win competition.

Cross Functional Liaison and Support:

  • Co-ordinate with all internal stakeholders (Marketing, Sales, IT, Service Delivery and Networks) to deliver excellent customer experience, design value propositions, training intervention for field sales employees, canvassers and DSA partners.
  • Work with Finance in canvassers’ payout and DSA commissions in line with set mechanics and consistent timelines to ensure happy feet on street.
  • Customer billing accuracy and where issues ensure timely resolution

Forecasting, Allocation of sales target and Reporting:

  • Forecasting – monthly sales planning accuracy of +/-5%
  • Ensure regional targets are cascaded by Zones and Areas to responsible executors such as ASMs, Shop Managers, Canvassers and DSAs.
  • Timely reporting of all activities (Daily, weekly, monthly, quarterly etc.. and as required)
  • Acquisition – Performance Vs. Target and against all product lines
  • Lost Opportunities – Initiatives – Service queries and challenges

Customer Prospects:

  • Conduct Customer prospects directly or indirectly through team members, potential customers and other sales leads.
  • Consult with potential customers to understand their needs, Identify and suggests equipment, products, or services that will meet those needs and share with relevant business leaders

Major Challenges:

  • Recruiting high quality canvassers and DSA partner companies.
  • Productivity of canvassers, DSAs, ASMs, Shop Managers in terms of broadband sales.
  • Effective and timely communication of all schemes and product launches to direct and indirect sales teams.
  • Breaking into Home Broadband segment as dominant player

Key Decisions

  • Quality and timeliness of execution.
  • Swift response to market dynamics and recommending measures to increase sales from existing & new accounts.
  • Creativity on the job to drive our market share in segment

Dimensions (Metric Measures):

  • Data Revenue Growth
  • Device Revenue Growth
  • Home Broadband Quality Gross Additions  – Base & ARPU Growth
  • Sales Planning Accuracy
  • Canvassers Survey Score
  • DSAs Profitability & DSA Satisfaction Score
  • Query resolution within SLA

Qualifications
Educational Qualifications & Functional / Technical Skills:

  • A First Degree or its equivalent in Computer Science, Business Administration, Sales and Marketing or Business-related discipline.
  • Superior written and verbal communication skills.
  • Selling skills, organizational skills, and self-directed time management skills
  • Ability to plan daily/periodic operations and turn strategy to execution.
  • Proficiency in Microsoft Office, especially PowerPoint presentations.

Relevant Experience:

  • 8+ years of varied experience in Sales & Marketing with at least 4 years at middle management level.
  • Relevant experience in Telecom industry is desirable
  • Solid track record of sales performance, new business development, quality customer acquisition and key account management with a passion for Airtel Nigeria products/services

Other requirements:

  • High level of professionalism in both appearance and attitude.
  • Authoritative, ultra professional experts with an inviting and friendly demeanor
  • Demonstrated passion for sales and delivering unparalleled customer service
  • Goal-oriented, self-motivated and possess an entrepreneurial spirit which sparks their creativity and resourcefulness.
  • Patience, Flexibility, Tact, Integrity, and Dependability.

Application Closing Date
11th April, 2025.

===

===

2). Home Broadband Manager

Job Identification: 420
Location: Ota, Ogun
Job Schedule: Full-time

Job Description

  • Managing and supervising team of 3rd party canvassers and Direct Sales Agencies (DSA) activities
  • Achieving sales targets
  • Increasing Average Revenue Per User (ARPU) and customer base via converting existing broadband users to Airtel broadband and creating new users.
  • Ensuring channel development and process compliance in order to enhance our competitive differentiation through quality acquisition and customer retention activities

Responsibilities
Win in Home Broadband segment within key cities:

  • Work with 3rd party canvassers or/and DSAs to create awareness, education, trial, conversion and regular usage of Airtel Broadband products and services in homes, offices and HORECA outlets.
  • Identify opportunities for quality acquisition & execute leveraging all customer-facing staff and channels within region

Exceed Data and Device Revenue Target:

  • Manage & develop a motivated and result-oriented team of canvassers
  • Identify, register and develop Profitable DSAs who will have feet on street to penetrate residential estates, Horeca outlets, offices and higher institutions with Airtel broadband products.
  • Create symbiotic relationships in events sponsorship with HNI presence to drive sales and revenue growth

Sales Planning & Reporting Excellence:

  • Ensure installation SLAs are followed for sales done within assigned geographical demarcation
  • Ensure stock availability in the assigned area/market
  • Ensure recharge availability for the 5G & Fixed Wireless Access devices (FWA) within assigned demarcation(s).
  • Manage the direct sales team within assigned sites
  • Develop forecasts and market projections.
  • Drive database management
  • Manager scorecard update, gap analysis and timely reporting of all initiatives, potential prospects, queries, challenges, call plan and new sales.

Industry Awareness / Competition Intelligence:

  • Ensure Self & Team are highly knowledgeable of Airtel Products & Services.
  • Stay abreast of publicly available information on technologies and competitors (WiMAX, Mesh, WIFI, VoIP, Internet, Cisco, Swift, Smile, Spectranet etc)
  • Monitor the activities of competition and develop or recommend counter measures to win competition.

Cross Functional Liaison and Support:

  • Co-ordinate with all internal stakeholders (Marketing, Sales, IT, Service Delivery and Networks) to deliver excellent customer experience, design value propositions, training intervention for field sales employees, canvassers and DSA partners.
  • Work with Finance in canvassers’ payout and DSA commissions in line with set mechanics and consistent timelines to ensure happy feet on street.
  • Customer billing accuracy and where issues ensure timely resolution

Forecasting, Allocation of sales target and Reporting:

  • Forecasting – monthly sales planning accuracy of +/-5%
  • Ensure regional targets are cascaded by Zones and Areas to responsible executors such as ASMs, Shop Managers, Canvassers and DSAs.
  • Timely reporting of all activities (Daily, weekly, monthly, quarterly etc.. and as required)
  • Acquisition – Performance Vs. Target and against all product lines
  • Lost Opportunities – Initiatives – Service queries and challenges

Customer Prospects:

  • Conduct Customer prospects directly or indirectly through team members, potential customers and other sales leads.
  • Consult with potential customers to understand their needs, Identify and suggests equipment, products, or services that will meet those needs and share with relevant business leaders

Major Challenges:

  • Recruiting high quality canvassers and DSA partner companies.
  • Productivity of canvassers, DSAs, ASMs, Shop Managers in terms of broadband sales.
  • Effective and timely communication of all schemes and product launches to direct and indirect sales teams.
  • Breaking into Home Broadband segment as dominant player

Key Decisions

  • Quality and timeliness of execution.
  • Swift response to market dynamics and recommending measures to increase sales from existing & new accounts.
  • Creativity on the job to drive our market share in segment

Dimensions (Metric Measures):

  • Data Revenue Growth
  • Device Revenue Growth
  • Home Broadband Quality Gross Additions  – Base & ARPU Growth
  • Sales Planning Accuracy
  • Canvassers Survey Score
  • DSAs Profitability & DSA Satisfaction Score
  • Query resolution within SLA

Qualifications
Educational Qualifications & Functional / Technical Skills:

  • A First Degree or its equivalent in Computer Science, Business Administration, Sales and Marketing or Business-related discipline.
  • Superior written and verbal communication skills.
  • Selling skills, organizational skills, and self-directed time management skills
  • Ability to plan daily/periodic operations and turn strategy to execution.
  • Proficiency in Microsoft Office, especially PowerPoint presentations.

Relevant Experience:

  • 8+ years of varied experience in Sales & Marketing with at least 4 years at middle management level.
  • Relevant experience in Telecom industry is desirable
  • Solid track record of sales performance, new business development, quality customer acquisition and key account management with a passion for Airtel Nigeria products/services

Other requirements:

  • High level of professionalism in both appearance and attitude.
  • Authoritative, ultra professional experts with an inviting and friendly demeanor
  • Demonstrated passion for sales and delivering unparalleled customer service
  • Goal-oriented, self-motivated and possess an entrepreneurial spirit which sparks their creativity and resourcefulness.
  • Patience, Flexibility, Tact, Integrity, and Dependability.

Application Closing Date
11th April, 2025.

===

===

3). Home Broadband Manager

Job Identification: 418
Location: Lagos Boundary, Lagos
Job Schedule: Full-time

Job Description

  • Managing and supervising team of 3rd party canvassers and Direct Sales Agencies (DSA) activities
  • Achieving sales targets
  • Increasing Average Revenue Per User (ARPU) and customer base via converting existing broadband users to Airtel broadband and creating new users.
  • Ensuring channel development and process compliance in order to enhance our competitive differentiation through quality acquisition and customer retention activities

Responsibilities
Win in Home Broadband segment within key cities:

  • Work with 3rd party canvassers or/and DSAs to create awareness, education, trial, conversion and regular usage of Airtel Broadband products and services in homes, offices and HORECA outlets.
  • Identify opportunities for quality acquisition & execute leveraging all customer-facing staff and channels within region

Exceed Data and Device Revenue Target:

  • Manage & develop a motivated and result-oriented team of canvassers
  • Identify, register and develop Profitable DSAs who will have feet on street to penetrate residential estates, Horeca outlets, offices and higher institutions with Airtel broadband products.
  • Create symbiotic relationships in events sponsorship with HNI presence to drive sales and revenue growth

Sales Planning & Reporting Excellence:

  • Ensure installation SLAs are followed for sales done within assigned geographical demarcation
  • Ensure stock availability in the assigned area/market
  • Ensure recharge availability for the 5G & Fixed Wireless Access devices (FWA) within assigned demarcation(s).
  • Manage the direct sales team within assigned sites
  • Develop forecasts and market projections.
  • Drive database management
  • Manager scorecard update, gap analysis and timely reporting of all initiatives, potential prospects, queries, challenges, call plan and new sales.

Industry Awareness / Competition Intelligence:

  • Ensure Self & Team are highly knowledgeable of Airtel Products & Services.
  • Stay abreast of publicly available information on technologies and competitors (WiMAX, Mesh, WIFI, VoIP, Internet, Cisco, Swift, Smile, Spectranet etc)
  • Monitor the activities of competition and develop or recommend counter measures to win competition.

Cross Functional Liaison and Support:

  • Co-ordinate with all internal stakeholders (Marketing, Sales, IT, Service Delivery and Networks) to deliver excellent customer experience, design value propositions, training intervention for field sales employees, canvassers and DSA partners.
  • Work with Finance in canvassers’ payout and DSA commissions in line with set mechanics and consistent timelines to ensure happy feet on street.
  • Customer billing accuracy and where issues ensure timely resolution

Forecasting, Allocation of sales target and Reporting:

  • Forecasting – monthly sales planning accuracy of +/-5%
  • Ensure regional targets are cascaded by Zones and Areas to responsible executors such as ASMs, Shop Managers, Canvassers and DSAs.
  • Timely reporting of all activities (Daily, weekly, monthly, quarterly etc.. and as required)
  • Acquisition – Performance Vs. Target and against all product lines
  • Lost Opportunities – Initiatives – Service queries and challenges

Customer Prospects:

  • Conduct Customer prospects directly or indirectly through team members, potential customers and other sales leads.
  • Consult with potential customers to understand their needs, Identify and suggests equipment, products, or services that will meet those needs and share with relevant business leaders

Major Challenges:

  • Recruiting high quality canvassers and DSA partner companies.
  • Productivity of canvassers, DSAs, ASMs, Shop Managers in terms of broadband sales.
  • Effective and timely communication of all schemes and product launches to direct and indirect sales teams.
  • Breaking into Home Broadband segment as dominant player

Key Decisions

  • Quality and timeliness of execution.
  • Swift response to market dynamics and recommending measures to increase sales from existing & new accounts.
  • Creativity on the job to drive our market share in segment

Dimensions (Metric Measures):

  • Data Revenue Growth
  • Device Revenue Growth
  • Home Broadband Quality Gross Additions  – Base & ARPU Growth
  • Sales Planning Accuracy
  • Canvassers Survey Score
  • DSAs Profitability & DSA Satisfaction Score
  • Query resolution within SLA

Qualifications
Educational Qualifications & Functional / Technical Skills:

  • A First Degree or its equivalent in Computer Science, Business Administration, Sales and Marketing or Business-related discipline.
  • Superior written and verbal communication skills.
  • Selling skills, organizational skills, and self-directed time management skills
  • Ability to plan daily/periodic operations and turn strategy to execution.
  • Proficiency in Microsoft Office, especially PowerPoint presentations.

Relevant Experience:

  • 8+ years of varied experience in Sales & Marketing with at least 4 years at middle management level.
  • Relevant experience in Telecom industry is desirable
  • Solid track record of sales performance, new business development, quality customer acquisition and key account management with a passion for Airtel Nigeria products/services

Other requirements:

  • High level of professionalism in both appearance and attitude.
  • Authoritative, ultra professional experts with an inviting and friendly demeanor
  • Demonstrated passion for sales and delivering unparalleled customer service
  • Goal-oriented, self-motivated and possess an entrepreneurial spirit which sparks their creativity and resourcefulness.
  • Patience, Flexibility, Tact, Integrity, and Dependability.

Application Closing Date
11th April, 2025.

===

===

4). Home Broadband Manager

Job Identification: 417
Location: Lagos Mainland, Lagos
Job Schedule: Full-time

Job Description

  • Managing and supervising team of 3rd party canvassers and Direct Sales Agencies (DSA) activities
  • Achieving sales targets
  • Increasing Average Revenue Per User (ARPU) and customer base via converting existing broadband users to Airtel broadband and creating new users.
  • Ensuring channel development and process compliance in order to enhance our competitive differentiation through quality acquisition and customer retention activities

Responsibilities
Win in Home Broadband segment within key cities:

  • Work with 3rd party canvassers or/and DSAs to create awareness, education, trial, conversion and regular usage of Airtel Broadband products and services in homes, offices and HORECA outlets.
  • Identify opportunities for quality acquisition & execute leveraging all customer-facing staff and channels within region

Exceed Data and Device Revenue Target:

  • Manage & develop a motivated and result-oriented team of canvassers
  • Identify, register and develop Profitable DSAs who will have feet on street to penetrate residential estates, Horeca outlets, offices and higher institutions with Airtel broadband products.
  • Create symbiotic relationships in events sponsorship with HNI presence to drive sales and revenue growth

Sales Planning & Reporting Excellence:

  • Ensure installation SLAs are followed for sales done within assigned geographical demarcation
  • Ensure stock availability in the assigned area/market
  • Ensure recharge availability for the 5G & Fixed Wireless Access devices (FWA) within assigned demarcation(s).
  • Manage the direct sales team within assigned sites
  • Develop forecasts and market projections.
  • Drive database management
  • Manager scorecard update, gap analysis and timely reporting of all initiatives, potential prospects, queries, challenges, call plan and new sales.

Industry Awareness / Competition Intelligence:

  • Ensure Self & Team are highly knowledgeable of Airtel Products & Services.
  • Stay abreast of publicly available information on technologies and competitors (WiMAX, Mesh, WIFI, VoIP, Internet, Cisco, Swift, Smile, Spectranet etc)
  • Monitor the activities of competition and develop or recommend counter measures to win competition.

Cross Functional Liaison and Support:

  • Co-ordinate with all internal stakeholders (Marketing, Sales, IT, Service Delivery and Networks) to deliver excellent customer experience, design value propositions, training intervention for field sales employees, canvassers and DSA partners.
  • Work with Finance in canvassers’ payout and DSA commissions in line with set mechanics and consistent timelines to ensure happy feet on street.
  • Customer billing accuracy and where issues ensure timely resolution

Forecasting, Allocation of sales target and Reporting:

  • Forecasting – monthly sales planning accuracy of +/-5%
  • Ensure regional targets are cascaded by Zones and Areas to responsible executors such as ASMs, Shop Managers, Canvassers and DSAs.
  • Timely reporting of all activities (Daily, weekly, monthly, quarterly etc.. and as required)
  • Acquisition – Performance Vs. Target and against all product lines
  • Lost Opportunities – Initiatives – Service queries and challenges

Customer Prospects:

  • Conduct Customer prospects directly or indirectly through team members, potential customers and other sales leads.
  • Consult with potential customers to understand their needs, Identify and suggests equipment, products, or services that will meet those needs and share with relevant business leaders

Major Challenges:

  • Recruiting high quality canvassers and DSA partner companies.
  • Productivity of canvassers, DSAs, ASMs, Shop Managers in terms of broadband sales.
  • Effective and timely communication of all schemes and product launches to direct and indirect sales teams.
  • Breaking into Home Broadband segment as dominant player

Key Decisions

  • Quality and timeliness of execution.
  • Swift response to market dynamics and recommending measures to increase sales from existing & new accounts.
  • Creativity on the job to drive our market share in segment

Dimensions (Metric Measures):

  • Data Revenue Growth
  • Device Revenue Growth
  • Home Broadband Quality Gross Additions  – Base & ARPU Growth
  • Sales Planning Accuracy
  • Canvassers Survey Score
  • DSAs Profitability & DSA Satisfaction Score
  • Query resolution within SLA

Qualifications
Educational Qualifications & Functional / Technical Skills:

  • A First Degree or its equivalent in Computer Science, Business Administration, Sales and Marketing or Business-related discipline.
  • Superior written and verbal communication skills.
  • Selling skills, organizational skills, and self-directed time management skills
  • Ability to plan daily/periodic operations and turn strategy to execution.
  • Proficiency in Microsoft Office, especially PowerPoint presentations.

Relevant Experience:

  • 8+ years of varied experience in Sales & Marketing with at least 4 years at middle management level.
  • Relevant experience in Telecom industry is desirable
  • Solid track record of sales performance, new business development, quality customer acquisition and key account management with a passion for Airtel Nigeria products/services

Other requirements:

  • High level of professionalism in both appearance and attitude.
  • Authoritative, ultra professional experts with an inviting and friendly demeanor
  • Demonstrated passion for sales and delivering unparalleled customer service
  • Goal-oriented, self-motivated and possess an entrepreneurial spirit which sparks their creativity and resourcefulness.
  • Patience, Flexibility, Tact, Integrity, and Dependability.

Application Closing Date
11th April, 2025.

How to Apply: Interested and qualified candidates should use the links below to apply:

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