Company Info
FairMoney is a credit-led mobile banking platform for emerging markets. The company was launched in 2017, operates in Nigeria & India and raised close to €50m from global investors like Tiger Global, DST & Flourish Ventures. For most of the positions, it’s possible to join FairMoney remotely or in one of our offices: in Paris, Bangalore, Lagos, and Riga.
1). Wealth Manager
Location: Port Harcourt, Rivers
Description
- Your mission will be to promote investment products of the company to corporate and individual clients, and maintain knowledge of a wide range of investment and financial products ranging from fixed income, trusts, stocks, bonds, shares, etc.
Roles and Responsibilities
- Source new clients and expand client network in professional and social settings.
- Develop and maintain a portfolio of important revenue, generating client relationships within the defined market segment.
- Grow portfolio profitability through the utilization of available multi-channel delivery strategies.
- Present investment opportunities and related analysis while pitching proposed courses of action in meetings with clients.
- Relate with investment analysts to assess financial information and investment opportunities.
- Use relevant financial models to project future earnings and profit potentials.
- Monitor the financial market trends to promote better decision-making and advise on funds management.
- Engage in regular research and reading to stay apprised about the state of the Nigerian economy, global financial markets and general current events.
- Comply with rules, regulations and legislation governing the financial services industry.
Requirements
- Experience with leading the teams
- Minimum of 5 years of relevant work experience in a financial organization.
- Strong command of excel and PPT.
Other core competencies required for this role include;
- Decision Making
- Problem Solving
- Analytical Thinking
- Verbal and Written Communication skills
- Attentiveness to Detail
- Time Management
- Networking skills
- Teamwork
- Leadership ability
Benefits
- Private Health Insurance
- Pension Plan
- Training & Development
- Performance Bonus
Recruitment Process
- A screening call with the Senior Recruiter ~30 minutes
- Technical interview with the hiring manager ~30 minutes
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2). Software Engineer – Backend
Location: Abuja
Roles and resposibilities
- Developing high-quality features by working with our Product team to better serve customers.
- Building a platform on which each market can plug its specific features while maintaining a solid common core product.
- Tackling complex financial processes with the right patterns and appropriate solutions.
- Helping drive the architecture and technology choices that enable a world-class experience for our customers.
- Being responsible for designing, developing, and deploying medium to large-sized projects.
- Helping define engineering best practices and providing technical mentorship to other members of the engineering team.
- Contributing to continuous improvements to an infrastructure that can handle millions of clients.
- Analyzing and improving efficiency, scalability, and stability of monitoring, continuous integration, and platform integration.
Our technical stack
- Our customer-facing product is an Android and IOS application.
- It communicates with a .Net Core (C#) backend.
- We are hosted on Azure cloud: we use Azure SQL, Azure DevOps, Azure app service, and some other great services that Azure cloud offers.
Basic Qualifications
- Bachelor’s/Master’s degree in Computer Science, Maths, or related technical domain.
- You have 3+ years of experience in backend software development with C#.
- You have excellent verbal and written communication skills.
- You have excellent problem-solving skills and object-oriented design skills.
Preferred Qualifications
- Experience being a part of building complex software systems that have been successfully delivered to customers;
- Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations;
- Experience with cloud providers, preferably Azure, alternatively AWS/Azure;
- Experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, create technical designs and specifications
Benefits
- Private Health Insurance
- Paid Time Off
- Pension Plan
- Work From Home
- Training & Development
Recruitment Process
- Screening call with a member of the recruitment team for 30 minutes.
- Technical interview with members of the Engineering team for 45-60 minutes.
- Interview with key stakeholders for 45-60 minutes.
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3). Customer Retention Manager
Location: Abuja
Description
- FairMoney is seeking a passionate and experienced Customer Retention Manager to join our team. As a credit-led mobile banking platform for emerging markets, FairMoney has quickly established itself as a leader in Nigeria and India. Since our launch in 2017, we have raised close to €50m from global investors like Tiger Global, DST & Flourish Ventures. We are focused on providing financial services to the underbanked population in emerging markets while offering an intuitive and customer-centric experience.
- Watch the way FairMoney is building Africa’s money story here
- Our ideal candidate is someone who has a strong background in customer retention and engagement, understands customer behavior, and has a deep knowledge of the financial industry. This is an exciting opportunity to work for a fast-growing company that is changing the industry and has an ambitious growth plan. If you are looking to make a significant impact while working in a dynamic and fun environment, this is the role for you!
Responsibilities
- Develop customer retention strategies and programs across all markets where FairMoney operates to increase engagement and loyalty amongst our customers
- Analyze customer behavior and data to identify trends and build relevant retention strategies
- Develop and implement effective communication plans to engage and interact with customers through various channels, including email, SMS, in-app notifications, social media, etc.
- Build and maintain close relationships with internal stakeholders and cross-functional teams to achieve common objectives and meet customer retention goals
- Leverage marketing automation platforms and customer database to maximize customer retention and engagement
- Collaborate with product teams to improve customer experience and identify opportunities to solve customer pain points and improve brand loyalty
- Participate in customer research and feedback activities to gather insights and identify opportunities to improve retention efforts
Requirements
- Bachelor’s degree in Marketing, Communications, Business Administration, or a related field
- 5+ years of experience in customer retention and engagement, and/or loyalty programs
- Experience working in the financial services industry is a plus
- Excellent analytical and quantitative skills with a strong understanding of customer data and behavior
- Strong communication skills, both written and verbal, with the ability to build relationships across teams and stakeholders
- Experience with marketing automation tools and CRM platforms
- Proven track record of developing and implementing customer engagement and retention strategies and tactics
- Ability to work independently, prioritize tasks, and manage multiple projects at once.
Benefits
- Private Health Insurance
- Paid Time Off
- Pension Plan
- Work From Home
- Training & Development
Recruitment Process
- Screening call with a member of the recruitment team for 30 minutes
Deadline: Not Stated
How to Apply: Interested candidates should use the links below to apply:
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