Latest Jobs at FairMoney

Company Info

FairMoney is a credit-led mobile banking platform for emerging markets. The company was launched in 2017, operates in Nigeria & India and raised close to €50m from global investors like Tiger Global, DST & Flourish Ventures. For most of the positions, it’s possible to join FairMoney remotely or in one of our offices: in Paris, Bangalore, Lagos, and Riga.

1). Wealth Manager

Location: Port Harcourt, Rivers

Description

  • Your mission will be to promote investment products of the company to corporate and individual clients, and maintain knowledge of a wide range of investment and financial products ranging from fixed income, trusts, stocks, bonds, shares, etc.

Roles and Responsibilities

  • Source new clients and expand client network in professional and social settings.
  • Develop and maintain a portfolio of important revenue, generating client relationships within the defined market segment.
  • Grow portfolio profitability through the utilization of available multi-channel delivery strategies.
  • Present investment opportunities and related analysis while pitching proposed courses of action in meetings with clients.
  • Relate with investment analysts to assess financial information and investment opportunities.
  • Use relevant financial models to project future earnings and profit potentials.
  • Monitor the financial market trends to promote better decision-making and advise on funds management.
  • Engage in regular research and reading to stay apprised about the state of the Nigerian economy, global financial markets and general current events.
  • Comply with rules, regulations and legislation governing the financial services industry.

Requirements

  • Experience with leading the teams
  • Minimum of 5 years of relevant work experience in a financial organization.
  • Strong command of excel and PPT.

Other core competencies required for this role include;

  • Decision Making
  • Problem Solving
  • Analytical Thinking
  • Verbal and Written Communication skills
  • Attentiveness to Detail
  • Time Management
  • Networking skills
  • Teamwork
  • Leadership ability

Benefits

  • Private Health Insurance
  • Pension Plan
  • Training & Development
  • Performance Bonus

Recruitment Process

  • A screening call with the Senior Recruiter ~30 minutes
  • Technical interview with the hiring manager ~30 minutes

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2). Software Engineer – Backend

Location: Abuja

Roles and resposibilities

  • Developing high-quality features by working with our Product team to better serve customers.
  • Building a platform on which each market can plug its specific features while maintaining a solid common core product.
  • Tackling complex financial processes with the right patterns and appropriate solutions.
  • Helping drive the architecture and technology choices that enable a world-class experience for our customers.
  • Being responsible for designing, developing, and deploying medium to large-sized projects.
  • Helping define engineering best practices and providing technical mentorship to other members of the engineering team.
  • Contributing to continuous improvements to an infrastructure that can handle millions of clients.
  • Analyzing and improving efficiency, scalability, and stability of monitoring, continuous integration, and platform integration.

Our technical stack

  • Our customer-facing product is an Android and IOS application.
  • It communicates with a .Net Core (C#) backend.
  • We are hosted on Azure cloud: we use Azure SQL, Azure DevOps, Azure app service, and some other great services that Azure cloud offers.

Basic Qualifications

  • Bachelor’s/Master’s degree in Computer Science, Maths, or related technical domain.
  • You have 3+ years of experience in backend software development with C#.
  • You have excellent verbal and written communication skills.
  • You have excellent problem-solving skills and object-oriented design skills.

Preferred Qualifications

  • Experience being a part of building complex software systems that have been successfully delivered to customers;
  • Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations;
  • Experience with cloud providers, preferably Azure, alternatively AWS/Azure;
  • Experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, create technical designs and specifications

Benefits

  • Private Health Insurance
  • Paid Time Off
  • Pension Plan
  • Work From Home
  • Training & Development

Recruitment Process

  • Screening call with a member of the recruitment team for 30 minutes.
  • Technical interview with members of the Engineering team for 45-60 minutes.
  • Interview with key stakeholders for 45-60 minutes.

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3). Customer Retention Manager

Location: Abuja

Description

  • FairMoney is seeking a passionate and experienced Customer Retention Manager to join our team. As a credit-led mobile banking platform for emerging markets, FairMoney has quickly established itself as a leader in Nigeria and India. Since our launch in 2017, we have raised close to €50m from global investors like Tiger Global, DST & Flourish Ventures. We are focused on providing financial services to the underbanked population in emerging markets while offering an intuitive and customer-centric experience.
  • Watch the way FairMoney is building Africa’s money story here
  • Our ideal candidate is someone who has a strong background in customer retention and engagement, understands customer behavior, and has a deep knowledge of the financial industry. This is an exciting opportunity to work for a fast-growing company that is changing the industry and has an ambitious growth plan. If you are looking to make a significant impact while working in a dynamic and fun environment, this is the role for you!

Responsibilities

  • Develop customer retention strategies and programs across all markets where FairMoney operates to increase engagement and loyalty amongst our customers
  • Analyze customer behavior and data to identify trends and build relevant retention strategies
  • Develop and implement effective communication plans to engage and interact with customers through various channels, including email, SMS, in-app notifications, social media, etc.
  • Build and maintain close relationships with internal stakeholders and cross-functional teams to achieve common objectives and meet customer retention goals
  • Leverage marketing automation platforms and customer database to maximize customer retention and engagement
  • Collaborate with product teams to improve customer experience and identify opportunities to solve customer pain points and improve brand loyalty
  • Participate in customer research and feedback activities to gather insights and identify opportunities to improve retention efforts

Requirements

  • Bachelor’s degree in Marketing, Communications, Business Administration, or a related field
  • 5+ years of experience in customer retention and engagement, and/or loyalty programs
  • Experience working in the financial services industry is a plus
  • Excellent analytical and quantitative skills with a strong understanding of customer data and behavior
  • Strong communication skills, both written and verbal, with the ability to build relationships across teams and stakeholders
  • Experience with marketing automation tools and CRM platforms
  • Proven track record of developing and implementing customer engagement and retention strategies and tactics
  • Ability to work independently, prioritize tasks, and manage multiple projects at once.

Benefits

  • Private Health Insurance
  • Paid Time Off
  • Pension Plan
  • Work From Home
  • Training & Development

Recruitment Process

  • Screening call with a member of the recruitment team for 30 minutes

Deadline: Not Stated

How to Apply: Interested candidates should use the links below to apply:

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    April 20, 2024