Company Info
Large organization
200 + Employees
Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy.
Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient border-less manner.
1). Analyst, Business Development
Location: Lekki, Lagos
Employment type: Full-Time
Department: Revenue Organisation
The Role
- Flutterwave is looking to fill an Analyst, Business Development role in Nigeria. This role will be primarily contribute towards the sales of the company’s products covering various industries and sectors, with the key objectives to drive merchant onboarding and revenue growth.
What Your Day-to-Day Activities Will Be Like
- Engaging new inbound sales enquiries and setting up meetings to discuss Client’s payment needs and business model.
- Developing business ideas that suits prospects use cases.
- Collaborating with internal teams in coming up with bespoke business use cases for different prospects, ensuring faster onboarding process and managing the integration support channels and also collaborating with the integration team providing premium services to the merchant..
- Make contact with potential new customers across a variety of channels – phone, email, social, chat. Cross-sell other products and services to new prospects.
- Documenting meeting minutes and ensuring they are shared with new merchants alongside other documents needed to get started.
- Ensure effective management of relationships with key merchants (enterprise businesses)
- Develop and maintain a robust and enterprise focused pipeline deals in CRM (Freshsales)
- Ensure that customer complaints are investigated and promptly resolved across all channel
- Carrying out F4B dashboard demonstrations for new prospects
- Following up on new and existing conversations to ensure faster deal closure.
- Meet and/or exceed sales quotas by engaging with prospects , closing of deals assigned and ensuring the signing of the service agreement that lead to quality pipeline and revenue
- Logging the signed agreement for countersigning and raising an onboarding request.
- Sharing of weekly report on merchants activities.
- Daily engagement with FX merchants, sharing of daily rates, selling and closing of FX deals.
- Utilise lead generation tools available for outreach to source leads via outbound prospecting
- Initiating the salesforce cycle right from lead generation to transacting customers
- Review sales performance against set budgets on a periodic basis and recommend action plans for improvement
- Ensure personal information of customers, employees, and other individuals the company conducts business with is processed and protected in line with applicable data privacy policies, privacy laws, and global best practices.
Support Roles:
- Escalating and collaborating with internal stakeholders in resolving merchants product-related issues and ensuring a speedy resolution.
- Drafting business proposals and presentations for new prospects.
- Provide prompt communication to merchants in instances of service downtime.
- Providing prompt response to merchant’s inquiries, escalations and providing timely feedback on the resolution process.
- Regular tracking of merchant transactions to identify the payment trends and take proactive actions in ensuring their activities are not disrupted.
- Regular check in’s with new merchants to get feedback on their experience so far.
- Regular check-ins with existing merchants to discuss ways to improve their operations.
- Daily support for all the merchants in my team’s portfolio.
- Handling of KYC remediation for all merchants in my team’s portfolio
- Participation in conferences to keep up with new trends in the payment industry.
- Act on behalf of; and perform any other duties that may be assigned by management
Requirements
- Candidates should possess a Bachelor’s Degree in a Sales / Business Development related field
- 1-2 years of business development experience specializing one or more sector
- Proven experience in sales across banking, fintech, financial service is highly preferred
- Deep understanding of sales systems to support successful sales delivery
- Curiosity, a can-do attitude and willingness to continually learn
- Efficient multi-tasker and ability to work & deliver under pressure
- Proficiency in CRM tools including Freshsales
- Excellent negotiation and communication skills
- Excellent presentation and facilitation skills
- Excellent people and relationship management skills, including leading a team
- Demonstrated ability to succeed in a fast-paced environment and can easily
- Ability to adapt to new and challenging projects
- Ability to influence others and create a sense of urgency for your cause
Application Closing Date
Not Specified.
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2). Senior Associate, Regulatory Compliance Audit
Location: Lekki, Lagos
Employment Type: Full-time
Description
- Flutterwave is seeking a Senior Associate, Regulatory Compliance Audit who will play a key role in conducting comprehensive internal audits, identifying, measuring, steering, and monitoring AML and regulatory risks within the company.
- This role will heavily focus on carrying out detailed audits and other internal audit activities as outlined in the annual internal audit plan.
- A strong understanding of Fintech business processes, Global Internal Audit Standards, and leading professional guidelines is crucial.
What Your Day-to-Day Activities Will Be Like
- Conduct comprehensive assurance and advisory engagements, with a strong focus on internal audits, including special requests assigned by the Manager, Internal Audit.
- Plan, execute, and document detailed audits of various business processes and controls.
- Document management’s processes and test controls through thorough audit procedures, including walkthroughs, observation, and inquiry.
- Document work done in the form of work papers, collate audit observations, and communicate audit results in accordance with the internal audit manual and methodology.
- Provide timely feedback to the Manager, Internal Audit on the status of assigned audit engagements.
- Update and manage the audit exceptions tracker and liaise with process owners on implementation status of audit recommendations.
- Perform administrative responsibilities as assigned by internal audit management.
- Work closely with other audit team members to complete and close out each audit engagement, ensuring all audit objectives are met.
- Document draft findings and recommendations of audit projects and communicate the same to the Head, Internal Audit and Key Stakeholders.
- Contribute to the development of detailed work programs for assigned audits and other documentation necessary to undertake the audit engagement effectively.
- Utilize CAAT tools to enhance the efficiency and effectiveness of audit projects.
- Adhere to Flutterwave’s ethical standards and ensure internal audit activities are carried out in compliance with Global Internal Audit Standards and other relevant professional standards.
- Coordinate with external auditors and regulators during audits and assessments.
- Ensure personal information of customers, employees, and other individuals the company conducts business with is processed and protected in line with applicable data privacy policies, privacy laws, and global best practices.
- Perform other duties as assigned or requested, with an emphasis on supporting internal audit functions.
Required competency and skill set to be a Waver (in this role)
- Bachelor’s Degree in a relevant field such as Finance, Accounting, Business Administration, or a related discipline that provides similar background knowledge.
- Minimum of four (4) years prior experience working in Regulatory Compliance at a fintech, or similar organization, with significant experience in conducting internal audits.
- Experience and proficiency in the use of MS Office Suite.
- Possession or active pursuit of professional certifications CIA, ACA, ACCA, CPA, CRMA, CISA, CFE is an advantage.
- Big 4 experience is a plus.
- Demonstrable knowledge of fraud schemes and indicators will be an advantage.
- Extensive experience in the application of best practice audit standards and latest audit techniques, and tools will be an advantage.
- Ability to apply analytical review techniques to complex processes will be an advantage.
- Knowledge of Global Internal Audit Standards and other leading professional guidelines.
- Exercise discretion on confidential matters and work independently.
- Excellent communication skills – verbal, written, presentation.
- Critical thinking abilities and meticulous attention to detail.
Application Closing Date
Not Specified.
How to Apply: Interested and qualified candidates should use the links below to apply:
