Company Info
Large organization
Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy.
200 + Employees
Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient border-less manner.
1). Manager, Sales Operations
Location: Lekki, Lagos
Employment type: Full-Time
The role
- We are looking for a Manager, Sales Operations who will be responsible for optimizing and scaling our sales processes, systems, and data to support the achievement of our ambitious sales goals.
- This role will act as a strategic partner to the sales leadership team, providing insights, analysis, and operational support to enhance sales productivity and efficiency
Responsibilities
What Your Day-to-Day Activities Will Be Like:
Sales Planning & Strategy:
- Assist in the development of sales plans and strategies.
- Support the sales team in achieving their sales quotas and objectives.
- Manage sales incentive programs and track performance.
- Support territory planning and sales goal setting
Sales Reporting & Analytics:
- Develop and maintain sales dashboards and reports to track key performance indicators (KPIs).
- Analyze sales data to identify trends, opportunities, and areas for improvement.
- Provide regular sales performance reports and insights to sales leadership.
- Forecast sales performance and provide recommendations for achieving sales targets.
Sales Process Optimization:
- Develop, implement, and maintain efficient sales processes to streamline the sales cycle and improve conversion rates.
- Identify and address bottlenecks in the sales process, recommending and implementing solutions for continuous improvement.
- Document and communicate sales processes and best practices to the sales team.
Sales Systems & Technology:
- Manage and optimize our CRM (e.g., Freshsales) and other sales-related tools.
- Ensure data integrity and accuracy within the CRM system.
- Evaluate and recommend new technologies to enhance sales productivity and efficiency.
- Provide training and support to the sales team on CRM and other sales tools.
Sales Enablement:
- Collaborate with marketing and product teams to develop sales collateral and resources.
- Support the development and delivery of sales training programs.
- Ensure the sales team has access to the necessary tools and resources to succeed.
Cross-Functional Collaboration:
- Work closely with marketing, finance, product, and customer support teams to ensure alignment and collaboration.
- Act as a liaison between the sales team and other departments.
Requirements
Required competency and skill set to be a Waver:
- Bachelor’s Degree in Business Administration, Sales, Marketing, or a related field.
- 7-9 years of experience in sales operations, preferably in a fintech or technology company.
- Proficiency in data analysis and data visualization (Powerbi, Tableau, Excel) is mandatory
- Experience in a fast-paced, high-growth startup environment.
- Proven track record of optimizing sales processes and improving sales efficiency
- Strong proficiency in CRM systems (e.g., Salesforce, HubSpot) and sales automation platforms.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Experience in sales forecasting and reporting.
- Understanding of sales methodologies.
- Strong Project management abilities.
Application Closing Date
Not Specified.
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2). Senior Associate, Regulatory Compliance Audit
Location: Lekki, Lagos
Employment Type: Full-time
Description
- Flutterwave is seeking a Senior Associate, Regulatory Compliance Audit who will play a key role in conducting comprehensive internal audits, identifying, measuring, steering, and monitoring AML and regulatory risks within the company.
- This role will heavily focus on carrying out detailed audits and other internal audit activities as outlined in the annual internal audit plan.
- A strong understanding of Fintech business processes, Global Internal Audit Standards, and leading professional guidelines is crucial.
What Your Day-to-Day Activities Will Be Like
- Conduct comprehensive assurance and advisory engagements, with a strong focus on internal audits, including special requests assigned by the Manager, Internal Audit.
- Plan, execute, and document detailed audits of various business processes and controls.
- Document management’s processes and test controls through thorough audit procedures, including walkthroughs, observation, and inquiry.
- Document work done in the form of work papers, collate audit observations, and communicate audit results in accordance with the internal audit manual and methodology.
- Provide timely feedback to the Manager, Internal Audit on the status of assigned audit engagements.
- Update and manage the audit exceptions tracker and liaise with process owners on implementation status of audit recommendations.
- Perform administrative responsibilities as assigned by internal audit management.
- Work closely with other audit team members to complete and close out each audit engagement, ensuring all audit objectives are met.
- Document draft findings and recommendations of audit projects and communicate the same to the Head, Internal Audit and Key Stakeholders.
- Contribute to the development of detailed work programs for assigned audits and other documentation necessary to undertake the audit engagement effectively.
- Utilize CAAT tools to enhance the efficiency and effectiveness of audit projects.
- Adhere to Flutterwave’s ethical standards and ensure internal audit activities are carried out in compliance with Global Internal Audit Standards and other relevant professional standards.
- Coordinate with external auditors and regulators during audits and assessments.
- Ensure personal information of customers, employees, and other individuals the company conducts business with is processed and protected in line with applicable data privacy policies, privacy laws, and global best practices.
- Perform other duties as assigned or requested, with an emphasis on supporting internal audit functions.
Required competency and skill set to be a Waver (in this role)
- Bachelor’s Degree in a relevant field such as Finance, Accounting, Business Administration, or a related discipline that provides similar background knowledge.
- Minimum of four (4) years prior experience working in Regulatory Compliance at a fintech, or similar organization, with significant experience in conducting internal audits.
- Experience and proficiency in the use of MS Office Suite.
- Possession or active pursuit of professional certifications CIA, ACA, ACCA, CPA, CRMA, CISA, CFE is an advantage.
- Big 4 experience is a plus.
- Demonstrable knowledge of fraud schemes and indicators will be an advantage.
- Extensive experience in the application of best practice audit standards and latest audit techniques, and tools will be an advantage.
- Ability to apply analytical review techniques to complex processes will be an advantage.
- Knowledge of Global Internal Audit Standards and other leading professional guidelines.
- Exercise discretion on confidential matters and work independently.
- Excellent communication skills – verbal, written, presentation.
- Critical thinking abilities and meticulous attention to detail.
Application Closing Date
Not Specified.
How to Apply: Interested and qualified candidates should use the links below to apply:
