Company Info
Large organization
200 + Employees
General Electric HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally.
General Electric HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health – digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
1). Intern, Field Services
Job ID.: R4023979
Location: Lagos
Employment type: 12-month program.
Job Description
- The Intern will be responsible for undergoing basic training on technical support on GE medical equipment, shadowing and observing existing field engineers to understudy how equipment is serviced and managed.
Key Responsibilities
- Technical: Will work and understudy experienced field engineers on various modalities in the assigned area.
- Electronic/Mechanical: Basic level understanding of troubleshooting and technical safety (EHS)
- Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure the satisfaction of primary customers. Assists in Account Sales visits; helps train others where necessary; identifies Sales opportunities and communicates to the account team.
- Productivity: Support any Warranty and PMS contract cost control.
- Administration: Responsibly completes all administration tasks on time.
- Installation: Plays a support role in the basic installation process off-site.
- Shares best practices. Maintain effective quality systems and programs compliant with the ISO 9001 standard, according to the GE Service Quality Policy Statement.
Quality Specific Goals:
- Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
- Complete all planned Quality & Compliance training within the defined deadlines.
- Identify and report any and all customer quality or compliance concerns immediately to the Quality Organisation.
- Identify and report any personal quality or compliance concerns immediately to the Quality Organisation.
- Ensure timely dispatch closure.
- Ensure completion of all field modification instructions (FMI’s) within the prescribed timeframe.
- Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
Qualifications
- Qualified to National Diploma Two Holders (ND2) Cadre in selected Nigerian Ministry of Health certified Biomedical Schools.
- Technical analytical skills.
- Proficiency in English.
- Ability to work independently with minimal direction.
- High work standards and quality.
- Initiative and motivation.
- Plans and organises work effectively.
- Excellent communications, listening and interpersonal skills.
- Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs.
Application Closing Date
Not Specified.
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2). Sales Manager
Job ID.: R3778905
Location: Rivers (Remote)
Employment type: Full time
Job Description/Summary
- Customer facing staff responsible for winning business Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Guided by commercial practices and policies that may be shaped by the role.
- You have significant control/influence over commercial priorities.
- There is moderate autonomy within the role to enter into/execute Commercial arrangements.
- High levels of Commercial judgment are required to achieve required outcomes.
Roles and Responsibilities
- Formulates and executes proposal strategy and sales agreements. Formulates deal structure, pricing, proposal development for HV products (GIS, PTR, AIS) Services opportunities.
- Requires specialized knowledge across HV Grid product lines, markets, sales processes, or customer groups. It requires strong commercial awareness, and is expected to influence the development of strategy for their broad sales territory, including control of resources.
- Lead customer negotiations. Identifies new opportunities with functional partners to develop new products and services for business growth.
- Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services. Stays informed of industry trends that may inform work.
- Uses high level of judgment to make decisions and handle complex tasks or problems within projects, product lines, markets, sales processes, campaigns or customers. Has ability to assess quality of information given and ask pertinent questions to stakeholders or customers. Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources outside of its own function to help arrive at a decision.
- May lead functional teams or projects with minimal resource requirements, risk, and/or complexity. Communicates difficult concepts and may influence others’ options on particular topics. May guide others to consider a different point of view.
- Achieve order intake targets following the strict ethical code of the company.
- Promote customer relationship, intimacy and satisfaction, develop strategic customer relationships with key decision makers.
- Establish commercial contracts and agreements with customers to support our Long-Term Service Agreements (LTSA).
- 50% domestic & international travel as needed to meet job requirements.
Required Qualifications
- Bachelor’s Degree in Electrical Engineer or relevant engineering background
- Proficiency in Arabic, French and English are must
- Minimum 10 years sales & commercial experience in a similar industry
- Strong preference for HV electrical products and services in Generation and Transmission substations; including power transformers, high voltage switchgear GIS & AIS.
- Excellent leadership, negotiation, contract management, and stakeholder management skills
- Excellent interpersonal and communication skills with a strong customer focus and ability to cooperate with the different departments
Desired Features:
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems.
- Demonstrated ability to lead programs / projects.
- Ability to document, plan, market, and execute programs.
Application Closing Date
Not Specified.
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3). Operations Data Analyst (NYSC)
Job ID: R5003657
Location: Lagos
Job Description Summary
- Provide support to the Operations Leader for the region with a focus on data management, planning and operating rhythm as well as continuous process improvement strategies.
Job Description
What you’ll do:
- Track and maintain region’s Key Performance Indicators (KPIs) dashboard and generate business reports for Senior Management to guide critical business decisions.
- Support the deployment and execution of Continuous Improvement (LEAN) projects across the with clear process improvement outcomes.
- Track and analyse outage data in collaboration with the outage planning & fulfillment team.
- Manage Region Operations Data Bench housing helpdesk information and content ensuring accuracy and real-time updates
- Manage region’s Escalation Risk Tracker ERP to proactively communicate risks in large projects.
- Support operational business reviews by maintaining action tracker with measurable outcomes execution.
- Support the extended operations team in the upkeep of data quality metrics and management.
Requirements
What you’ll bring:
- Bachelor’s Degree in Engineering, technology or information technology or relevant discipline from an accredited University.
- Cumulative Grade Point Average (CGPA) of not less than Second Class Upper
- Must have valid authorization to work full-time without any restriction in Nigeria.
- Good written and communication skills in English.
- Effective problem identification and solution skills.
- Strong Data Analytics skills
- Proficiency with MS Excel, MS Power Point.
What will make you stand out:
- Experience with Data Analysis and Reporting: Tableau
- High performer with a passion to lead, take initiative and drive for solutions.
- Willingness and openness to learn and expand skill set
- Strong communication, interpersonal, and influencing skills
- Great attention to detail
- Ability to exercise independent judgment consistent with department guidelines. Previous experience using independent thought processes to plan ahead, process information, maintain workflow and anticipate future needs of the team.
- Strong organizational skills with high attention to detail.
- Self-Starter, proactive, able to work independently with minimal direction
- Ability to quickly identify and prioritize issues, create solutions and meet deadlines.
- Team player with strong interpersonal skills, capable of working within a globally diverse team across different time zones.
Application Closing Date
Not Specified.
How to Apply: Interested and qualified candidates should use the links below to apply: