Company Info
Large organization
200 + Employees
Green Africa Airways Limited is a value airline based in Lagos, Nigeria. We are a new carrier that offers safe, reliable and affordable air travel to a much broader group of customers.
Green Africa Airways Limited is a value airline based in Lagos, Nigeria. We are a new carrier that offers safe, reliable and affordable air travel to a much broader group of customers. This positions us as a significant contributor to the economic development of Nigeria and the African continent.
1). Specialist, Revenue and Network Planning
Location: Lagos, Nigeria
Job function: Commercial Studios
Employment Type: Full Time
Experience level: Mid-level
Workplace Type: Onsite
Job Role
- Responsible for providing route revenue forecasting and market evaluations for the optimizing of flight programme
- Produce route objectives and market introduction schedules to accompany the revenue budget
- Developing and implementing a low-cost carrier pricing structure
- Responsible for bench-marking and monitoring pricing strategy versus the competition
- Execute different revenue management strategies appropriate to different distribution channels and compilation tariffs for all e-commerce channels
- Supporting the senior manager, revenue, and network, in planning and execution of all revenue optimization and network planning tasks for Green Africa
- Evaluating performance and post-departure trends to identify and leverage future opportunities while maximizing the revenue potential for each market
- Responsible for setting inventory strategies that optimize the acceptance of passengers demand during low, high and peak seasons
- Analyse pricing strategies and make amendments where necessary
- Maintain routes in line with performance and budget expectations to carefully manage the fare-class system and inventory management on seat sales.
Qualifications
- BSc Degree or HND in Science or Social Science with quantitative discipline such as (Economics, Mathematics, Engineering, Finance etc)
- Minimum of 4years of experience in a similar role
- Demonstrated analytical skills, including the ability to assemble information, extract pertinent facts, draw logical conclusions, and present recommendations
- Interest in optimization problem-solving and consumer buying behaviours
- Ability to make independent judgments and decisions while taking ownership of job responsibilities
- Willingness to take calculated risks
- Ability to work well within a team environment
- Refined skills with MS Office and an excellent knowledge in the use of Excel
- Strong oral and written communication skills.
Must have skills:
- Data analysis
- Strong numeric and analytical skills
- Critical thinking
- Revenue planning
- Research ability
Good to have skills:
- Aviation experience
- Problem-solving skills.
Application Closing Date
Not Specified.
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2). Lead, Quality Assurance
Location: Lagos, Nigeria
Job function: Legal & Regulatory Affairs
Employment Type: Full Time
Experience level: Professional
Workplace Type: Onsite
Job Role
- Develop, implement, and manage organization-wide quality assurance processes and frameworks.
- Perform regular audits and quality checks across all departments to ensure adherence to Green Africa’s operational standards and policies.
- Identify key behaviors and process gaps that affect service quality, customer experience, and operational efficiency.
- Establish and monitor Service Level Agreements (SLAs) to ensure timely and effective service delivery across various touchpoints.
- Investigate internal and external complaints, implementing corrective and preventive actions.
- Prepare and deliver detailed reports on quality performance and trends directly to the Senior Leadership.
- Compile and present comprehensive quality reports to Senior Leadership, highlighting findings, trends, and areas for improvement.
- Collaborate with Team Leads to develop training programs that address identified skill gaps and promote continuous improvement.
- Oversee the quality assessment of third-party vendors and partners, ensuring they meet Green Africa’s standards.
- Monitor customer and employee interactions across multiple channels (calls, emails, social media) for compliance with company standards.
- Provide structured feedback and recommendations to teams based on audit findings and performance metrics.
- Ensure compliance during operational disruptions, maintaining high-quality service standards.
Qualifications
- B.Sc or HND in any related field.
- Minimum of 8 years of experience in a quality assurance role, preferably in a fast-paced, technology-driven environment.
- Proven experience developing and implementing quality assurance frameworks.
- Proficiency in Microsoft Excel, PowerPoint, and other data analysis tools.
- Strong analytical and problem-solving skills with attention to detail.
- Demonstrated ability to manage multiple priorities under pressure.
- Excellent communication and interpersonal skills to interact effectively with all levels of the organization.
- Experience with auditing processes and reporting.
- Knowledge of customer service standards and practices.
Must have skills:
- Analytical Skills
- Problem Solving
- Skills Attention to details
- Communication Skills
- Ability to work in teams
- Project Management
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should use the links below to apply: