Latest Jobs at MTN Nigeria

Reports To: Head – Sales & Distribution

Division: MoMo Payment Service Bank (MoMo PSB)

Description:

• Lead the Agent Acquiring channel, driving business growth and expansion.
• Drives the development and implementation of agent acquiring strategies to drive business growth.
• Manager relationships with key stakeholders, including agents, partners and sales teams.
• Oversee channel operations, ensuring efficient onboarding and support of agents.
• Analyze market trends, competitor activity, and customer insights to inform business decisions.
• Collaborate with cross-functional teams to drive product innovation and improve channel services.
• Ensure compliance with governance frameworks, policies, and procedures.
• Identify and mitigate risks, issues, and dependencies affecting channel operations.
• Manage the full channel lifecycle, including rationalization, enhancement, and redesign.
• Track and report on channel performance, profitability, and sales trends.
• Support budget planning and management for functional and project initiatives.

Education:

• First degree in any Social Science discipline, or related field
• Relevant postgraduate education is an advantage

Experience:

Minimum of 7 – 13 years of experience in Banking, Fintech, Mobile Money or Financial Services Industry

• A minimum of 6 years’ total experience in a similar position with at least 2 years in a managerial role.
• Experience in Digital Channel development and management.
• Experience working in a global/multinational enterprise with a good understanding of emerging markets is preferred.
• Must have a strong understanding of agents acquiring models and fintech products.
• Experience in agent acquiring, agent banking or related fields.
• Excellent leadership, communication, and project management skills.
• Ability to analyze data and drive business decisions based on insights.
• Strong knowledge of regulatory requirements and compliance in agents acquiring.

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Reports To: Manager – Payments

Division: MoMo Payment Service Bank (MoMo PSB)

Description:

Strategy & Product Development

• Execute quarterly product roadmaps for bill payments and app features.
• Roll out new billers, services, and value-added functionalities.
• Use analytics and customer insights to enhance features and user experience.
• Support strategic planning with performance reports and insights.

Partner & Integration Management

• Manage onboarding and integration of billers (utilities, telecoms, government, etc.).
• Coordinate with API and technology teams for seamless in-app integrations.

Performance & Customer Experience

• Drive growth in transaction volume and app engagement.
• Reduce failed transactions and improve service uptime.
• Deliver frictionless, end-to-end user journeys across all channels.

Operational Delivery

• Collaborate with cross-functional teams (UX, tech, marketing, compliance).
• Prioritize product backlogs and participate in agile sprints.
• Lead testing (UAT, integration, regression) and ensure timely releases.
• Monitor KPIs, incident logs, and customer feedback for continuous improvement.

Governance & Compliance

• Participate in product governance and risk forums.
• Ensure regulatory compliance and internal audit readiness.
• Implement controls to prevent revenue leakage and ensure data integrity.
• Reporting & Budgeting
• Provide weekly/monthly reports on product performance and issues.
• Support budget planning and cost optimization initiatives

Education:

• First degree in Computer Science, Engineering, or related field
• Relevant postgraduate education is an advantage
• Formal certification in Digital Product Management / Product Owner, Agile Delivery, User Experience or other relevant fields would be beneficial

Experience:

• Minimum of 3 – 7 years of experience in Fintech Payments, Ecommerce or Telecommunication industry
• At least 4 years’ experience in Payments / financial digital product development & management and implementation of mobile app channels
• Experience in leading and implementing innovative Fintech products and within the Telco, financial or banking industry
• Knowledge of user interaction design, user-centric experience design, brand identity management, digital marketing, and the creative process
• Experience with Agile delivery and Development Operations frameworks
• Experience in ecommerce and electronic payment business is advantageous
• Deep understanding of the Nigerian and worldwide Fintech ecosystem, players, business models and industry related best practices
• Entrepreneurial spirit, self-driven and ability to motivate a fast-paced team
• Attitude of Innovation, inventiveness and thought leadership
• Abreast of global mind-set and best practice

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Reports To: Manager – Core Wallet

Division: MoMo Payment Service Bank (MoMo PSB)

Description:

Strategy & Planning

• Support the development of product strategy aligned with fintech goals and market dynamics.
• Provide insights and reporting to guide the evolution of card and API offerings.

Product Lifecycle Management

• Lead end-to-end delivery of card products, from design to launch and optimization.
• Manage Open API integrations for collections and disbursements with external partners.
• Define and prioritize product backlogs based on customer insights and business goals.

Partner & Technical Coordination

• Oversee partner onboarding, including vetting, negotiation, and go-live processes.
• Collaborate with internal and third-party development teams to ensure timely delivery and risk mitigation.
• Drive testing, UAT, and quality assurance across product lines.

Performance & Reporting

• Monitor KPIs and product performance across cards and APIs.
• Analyze customer feedback to inform continuous improvement.
• Prepare periodic and ad hoc reports on product status and strategic alignment.

Governance & Compliance

• Contribute to strategic and tactical meetings, risk planning, and policy updates.
• Support documentation for approvals, change initiatives, and vendor evaluations.
• Manage product-related budgets and support cost optimization efforts.

Education:

• First degree in Computer Science, Engineering, or related field
• Relevant postgraduate education is an advantage
• Certification in Product Management, Agile Delivery, API Management, or Digital Financial Services is advantageous

Experience:

Minimum of 3 – 7 years of experience in Fintech Payments, Ecommerce or Telecommunication industry

• At least 3 years in card product development and Open API integration
• Proven experience in managing card products (virtual and physical) and mobile app development.
• Strong background in partner onboarding, API lifecycle management, and commercial negotiations.
• Experience with Agile delivery frameworks and cross-functional team leadership.
• Familiarity with Nigerian and global fintech ecosystems and best practices
• Abreast of global mind-set and best practice

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Reports To: Chief Executive Officer – CEO Fintech

Division: MoMo Payment Service Bank (MoMo PSB)

Mission:

• Lead the strategy formulation, monitor execution, and is responsible for operationalizing the key product and service verticals across MoMo PSB: Payments and E-Commerce; InsureTech; BankTech; Remittance and Digital Services.

Description:

• Lead the creation and implementation of the functional strategy in line with the overarching business goals and in line with the group mandate by means of developing and providing direction, structure, frameworks, models, plans, and roadmaps.
• Lead a regular review of the functional strategy and roadmap to ensure its alignment with the changing dynamics of the internal and external ecosystem.
• Lead efforts to design and deliver products and services that expand access to financial services for underserved populations, contributing to the CBN’s financial inclusion objectives.
• Drive innovation in product development, leveraging emerging technologies and customer insights to deliver products that cater to the unbanked and underbanked populations.
• Ensure that all product offerings adhere to CBN regulations and maintain a strong understanding of evolving regulatory changes in the fintech/banking space.
• Monitor performance and alignment with MoMo PSB as well as group strategy.
• Report on a monthly basis to the CEO relating to progress made within the function and in accordance with the measurement metrics set by the organization.
• Report on an ad hoc basis on specific projects, as required.
• Deliver business value through partnerships with MoMo PSB’s ecosystem partners and customers to enhance MoMo PSB’s corporate brand.
• Provide guidelines and policy direction to achieve departmental goals and ensure proper documentation of policies and procedures throughout the product and service life cycle.
• Act as custodian of all product and service blueprints, wireframes, and documents in MoMo PSB.
• Oversee the development of business cases for localization in product design, pricing, and offerings; sign off on recommendations.
• Lead and drive group P&S executive alignment to the localizations made in product design, pricing, and offerings.
• Develop alliances and partnerships with businesses and MFSs in the development of new P&S for business growth and performance.
• Oversee and guide adequate risk mitigation and controls in the function.
• Define and implement key performance indicators and metrics to support team alignment with business strategy, and use these metrics to drive service delivery excellence.
• Provide leadership and direction in the operations, leading the team to deliver on the respective business targets and improve the overall performance of the department.
• Identify, evaluate, and track the development needs and performance of team members.
• Coach and mentor the team to ensure understanding of the objectives and goals of the department, awareness of all related job requirements and accountabilities, and leverage human resources career development programs for staff career development.

Education:

• A degree in computer science, engineering, commerce, or a related field coupled with an MBA or Masters will be advantageous.
• Certifications in any of the following areas are also desirable:
• Certified Product Manager (CPM), Certified Scrum Product Owner (CSPO)
• Certified Fintech Professional (CFtP)
• Certified Information Systems Security Professional (CISSP)
• Certified ScrumMaster (CSM)

Experience:

Minimum 12 years relevant experience in a similar position with at least 5 years in a managerial role

• Experience in fintech, banking, or financial services is mandatory.
• Successful track record as a senior management professional in delivering exceptional fintech products, business growth, and financial results
• Experience working in a global or multinational enterprise with a good understanding of emerging markets

Deadline: Aug 15, 2025

How to Apply: Interested applicants should use the links below to apply: