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Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.
Title: Manager, Customer Contact Centre (Inbound)
Job ID: 80406208_80381669
Location: Ilupeju Industrial Avenue, Lagos
Business Segment: Consumer & High Net Worth Clients
Job Type: Full-time
Job Description
- To ensure effective and efficient management of the Customer Care Centre – Inbound by providing first-line contact to customers/general public.
Qualifications
- First Degree in any field.
- Minimum of 6 years of experience
Personal Competencies:
- Strong Leadership Qualities
- Good verbal and written communication skills – sincere and articulate
- Conflict Resolution Skills
- Knowledge and Experience in Effective Service Delivery
- Strong Influencing and Persuasive Skills.
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should Click Here to apply online
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