Partner Support Officer (Intern) at truQ

Company Info

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truQ is the operating system for third-party logistics. truQ connects anyone with logistics needs to the closest vehicles in real time, and provides a SaaS infrastructure that helps businesses coordinate that interaction smarter and access capital for commercial drivers on the platform helping them stay running and grow their businesses.

Title: Partner Support Officer (Intern)

Location: Iganmu, Lagos

Employment Type: Internship

Job Description

  • Build sustainable communications for managing and supporting the company’s partners.
  • Manage the companies involved in the day-to-day partner success.
  • Oversee the activities of the partners on the platform about the clients they service.
  • Where applicable, prepare invoices to clients and ensure the timely payment of driver partners.
  • Ensure partners’ understanding of the platform (expectation, payment, customer support, complaints, etc.).
  • Understand the various truQ applications for the daily achievement of trip automation for drivers and business partners.
  • Where applicable, train and oversee the activities of Vehicle Sales Representatives (VSRs) attached to drivers under a particular business.
  • Coordinate reward activities for driver-partners.
  • Ensure weekly updates of the business transaction sheet for report preparation.
  • Provide innovative ideas for better management of truQ’s business partners.

Requirements and Skills

  • Minimum of HND educational qualification.
  • Minimum of 1-year cognate experience.
  • Proven customer service experience.
  • Strong interpersonal relationship management skills.
  • Strong communication skills (written and verbal).
  • Should live around the Iganmu axis.

Salary
N60,000 monthly.

Deadline: 30th April, 2023.

How to Apply: Interested and qualified candidates should Click Here to apply online

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