Company Info
BainesCredit is a CBN licensed microfinance bank (MFB) that has been in existence for over 5 years.A Tier-1 bank that is MSME focus institution, providing financial support for businesses with our array of innovative solutions. BainesCredit is a tech-enabled MFB leveraging on digital technology to serve our over 10,000 customers.
Title: POS Support Representative
Location: Ikoyi, Lagos
Employment Type: Full-time
Responsibilities
- Takes ownership for POS usage at Bank and Customer level to ensure growth both in transaction volume and value.
- Attend to terminal requests, terminal set-up, prepping and effective functionality of the terminal to respective merchants.
- Accurately capture Merchant’s details on the terminal and systems.
- Ensure terminals are registered with the processors.
- Manage SIM usage database.
- Monitor delivery of Terminals to Merchants/Customers and also deliver in person when required.
- Handle trainingof merchants on usage of the terminal.
- Conduct weekly maintenance calls to Customers to ensure optimal customer service delivery
- Reconcile POS stock and manage database of POS terminals in store
- Ensure Terminals are always available for deployment
- Ensure that the POS store is properly arranged and always monitored.
- Prepare and give weekly deployment report
- Assist Operations team when required.
Qualifications / Requirements
- OND / HNDin any discipline.
- 0 – 1 year experience as a POS Support Representative.
- Proximity to office location is a plus.
- Male preferred due toactive nature of role
Skills:
- Excellent communication skills.
- Ability to work under pressure.
- Must be highly organized.
- Ability to managetasks and deliver within deadlines.
Salary
N50,000 monthly
Deadline: 19th March, 2023.
How to Apply: Interested and qualified candidates should send their updated CV to: [email protected] using the Job Title as the subject of the mail.