POS Support Representative at BainesCredit

Company Info


BainesCredit is a CBN licensed microfinance bank (MFB) that has been in existence for over 5 years.A Tier-1 bank that is MSME focus institution, providing financial support for businesses with our array of innovative solutions. BainesCredit is a tech-enabled MFB leveraging on digital technology to serve our over 10,000 customers.

Title: POS Support Representative

Location: Ikoyi, Lagos

Employment Type: Full-time


  • Takes ownership for POS usage at Bank and Customer level to ensure growth both in transaction volume and value.
  • Attend to terminal requests, terminal set-up, prepping and effective functionality of the terminal to respective merchants.
  • Accurately capture Merchant’s details on the terminal and systems.
  • Ensure terminals are registered with the processors.
  • Manage SIM usage database.
  • Monitor delivery of Terminals to Merchants/Customers and also deliver in person when required.
  • Handle trainingof merchants on usage of the terminal.
  • Conduct weekly maintenance calls to Customers to ensure optimal customer service delivery
  • Reconcile POS stock and manage database of POS terminals in store
  • Ensure Terminals are always available for deployment
  • Ensure that the POS store is properly arranged and always monitored.
  • Prepare and give weekly deployment report
  • Assist Operations team when required.

Qualifications / Requirements

  • OND / HNDin any discipline.
  • 0 – 1 year experience as a POS Support Representative.
  • Proximity to office location is a plus.
  • Male preferred due toactive nature of role


  • Excellent communication skills.
  • Ability to work under pressure.
  • Must be highly organized.
  • Ability to managetasks and deliver within deadlines.

N50,000 monthly

Deadline: 19th March, 2023.

How to Apply: Interested and qualified candidates should send their updated CV to: [email protected] using the Job Title as the subject of the mail.

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