Receptionist at ATS Travels

ATS Travels, Lagos is an accredited agent of IATA and a member of NANTA. It has been known for many years in the area of travel and tourism in Nigeria. We have carved out a niche for ourselves in the travel industry.

Job Title: Receptionist

Location: Nigeria

Job Summary

• As a Receptionist, you will be the first point of contact for our company.
• Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business.
• You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
• To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role.
• You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitaskingis essential for this position.
• This role may require working in shifts, so flexibility is a plus.
• Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Requirements and Skills

• High school degree; additional certification in Office Management is a plus
• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.

Salary

• N120,000 – N150,000 Monthly.

Application Closing Date
18th March, 2025.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.