Company Info

Mid sized business

Emmat Engineering Limited is an indigenous engineering and contracting company undertaking engineering, procurement, and maintenance as an Electro-mechanical company.

1 to 50 Employees

Emmat Engineering Limited is an indigenous engineering and contracting company undertaking engineering, procurement, and maintenance as an Electro-mechanical company.

Job Title: Receptionist/Customer Service Representative

Location: Lagos

Employment Type: Full-time

Description 

  • We are seeking a highly motivated, articulate, and professional Receptionist / Customer Service Representative to join our team in Lagos Mainland.

Key Responsibilities

  • Greet and welcome clients and visitors with warmth and professionalism.
  • Answer and direct phone calls and emails efficiently.
  • Manage front desk activities and maintain a tidy, organized reception area.
  • Respond to customer inquiries promptly and provide accurate information.
  • Maintain appointment schedules and assist with administrative tasks.
  • Provide excellent customer support and resolve concerns with tact and efficiency.

Requirements

  • Minimum of 2 years proven experience as a Receptionist or Customer Service Representative.
  • Fluent in English, well-spoken, with excellent verbal and written communication skills.
  • Must be a graduate from a recognized university (B.Sc./HND).
  • Strong interpersonal and customer service skills.
  • Ability to multitask and handle pressure in a fast-paced environment.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Good organizational and time-management skills.
  • Presentable and professional appearance.
  • Strong problem-solving skills with a positive attitude.

Additional Criteria:

  • Must reside within Lagos Mainland.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and reliability.

Benefits

  • Competitive salary
  • Professional work environment
  • Opportunities for growth and development
  • Performance-based bonuses

Application Closing Date
28th March, 2025.

How to Apply: Interested and qualified candidates should send their CV and a short cover letter to: [email protected] using “Application for Receptionist/Customer Service Position” as the subject of the mail.

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