Regional Customer Manager (RCM) at Omnibiz

At Omnibiz, we’re fully dedicated to supporting local businesses and helping them navigate the modern market. Over 52,000 businesses across the FMCG industry have trusted us to provide them with the services and necessary tools to overcome contemporary challenges in the market place. Why? The answer is simple – they believe the same thing that we at Omnibiz believe: for the global economy to thrive, local businesses must be given the grounds to grow.

Job Title: Regional Customer Manager (RCM)

Location: Lagos

Employment Type: Full-time

Industry: FMCG/E-Commerce

We’re hiring a Regional Customer Manager!

• If you have experience in customer retention, experience, and relationship management—especially in FMCG or e-commerce, this is your chance to lead and drive customer success in Ikorodu.

Key Responsibilities

• Manage and grow key customer accounts.
• Lead field customer teams (ACMs & reps).
• Improve customer experience and retention.
• Track KPIs and resolve customer issues fast.
• Build loyalty and long-term relationships.

Requirements

• Candidates should possess relevant qualifications.
• 3+ years in customer/account management.
• Strong leadership and communication skills.
• Experience in FMCG or e-commerce is a big plus.
• Based in or willing to work in Ikorodu.

Salary

• N300,000 – N400,000 / Month.

Application Closing Date
11th July, 2025.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.