Company Info
Mid sized business
HIillpost Microfinance Bank is fully licensed as a Mobile Money Operator by CBN, and insured by NDIC. We manage customers' funds in compliance with all application regulations. This means that our users and businesses are protected.
1 to 50 Employees
HIillpost Microfinance Bank is fully licensed as a Mobile Money Operator by CBN, and insured by NDIC. We manage customers’ funds in compliance with all application regulations. This means that our users and businesses are protected.
Job Title: Relationship Officer (DSE)
Locations: Abuja, Lagos, Port Harcourt – Rivers, Uyo – Akwa Ibom, & Asaba – Delta
Employment Type: Full Time
Key Responsibilities
- Customer Acquisition: Ensure to identify and acquire new customers through various marketing channels.
- Provide exceptional customer service that will drive customer satisfaction, retention and loyalty
- Product Promotion: Promote all HillPost products and services including saving accounts, loans, and other financial services.
- Market Research: Conduct market research to identify trends, opportunities & challenges, and provide feedback to State Manager.
- Sales Target: Meet monthly sales targets, as set by team lead.
- Compliance: Ensure compliance with all relevant Microfinance banking regulations, policies, and procedures.
- Compliance: Ensure compliance with all relevant banking regulations, policies, and procedures.
- Reporting: Prepare and submit regular reports to State Manager including sales reports, customer feedback and market research finding.
Qualifications
- B.Sc in any discipline from a reputable University with a minimum of Second class lower (2.2) degree.
Experience:
Candidate must possess a minimum of 2 years work experience in financial institutions with knowledge of the following
- POS deployment
- Merchant and Agent Management
- Debit card and POS terminal management
- Must be vast in Loan offerings
- Savings account.
Skills:
The preferred candidate should possess:
- Excellent communication skills
- Strong interpersonal skills
- Strong relationship management skills
- Ability to work in a fast-paced environment and meet sales targets.
- Ability to operate and work with a smart phone
- Good time management and organizational skills.
Application Closing Date
30th December, 2024.
How to Apply: Interested and qualified candidates should send their Resume to: career@hillpostmfb.com using the Job Title as the subject of the mail.