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Company Info

Sabi is Africa's leading provider of enabling infrastructure powering the distribution of goods and services. Our platform enables and empowers a wide ecosystem of users, allowing agents, merchants, exporters, aggregators, distributors, and manufacturers to expand their capabilities and grow their businesses using Sabi's technology rails.

Sabi is Africa’s leading provider of enabling infrastructure powering the distribution of goods and services. Our platform enables and empowers a wide ecosystem of users, allowing agents, merchants, exporters, aggregators, distributors, and manufacturers to expand their capabilities and grow their businesses using Sabi’s technology rails.

These rails provide access to physical goods supply, logistics, business tools, financial services, and data insights. In a short span of two years, Sabi has grown to be the largest B2B marketplace on the African continent.

We are recruiting to fill the position below:

Job Title: Retail Sales Manager

Location: Lagos / Kano
Employment Type: Full-Time

Job Summary

  • The Retail Sales Manager will manage the day-to-day retail sales operation of our business, drive and champion sales initiatives, ensure smooth functioning, optimize sales, and enhance our overall customer experience.
  • You will manage a team to ensure the smooth acquisition and onboarding of retail partners on our platform.

What You Will Be Doing

  • Drive and champion sales initiatives.
  • Develop and nurture strong relationships with retail partners to understand their needs, challenges, and opportunities.
  • Supervise the Team leads/ Retailer Success Associates responsible for acquiring and onboarding retailers on our platform
  • Act as the primary point of contact for key retail accounts, ensuring satisfaction and fostering long-term partnerships.
  • Oversee the onboarding process for new retail partners, ensuring seamless integration into the platform.
  • Identify opportunities for process improvement in the retailer management function.
  • Set sales targets and develop strategies to achieve them.
  • Monitor sales performance and implement initiatives to boost sales.
  • Gather feedback from retail partners regarding platform usability, features, and overall satisfaction, and adjust as needed.
  • Develop long-term and collaborative business partnerships with key customers.
  • Identify and implement Market Access, demand, and supply opportunities as required.
  • Collaborate with internal teams to implement improvements based on feedback.
  • Conduct performance reviews and provide feedback for improvement.
  • Manage relationships with vendors and suppliers.
  • Prioritize key risks & opportunities per account.
  • Report on daily activities within set timelines, customer base, and categorization, and input regularly on objections and customer behavior to central functions.

Special Skills and Qualifications

  • Bachelor’s Degree in Business Administration, Marketing, or a related field.
  • 5 years of experience in retail management, account management, or a related role in an E-commerce or FMCG distribution company.
  • Extensive experience with retail sales driven by field officers.
  • Proficient in data analysis and reporting tools.
  • Strong teamwork and project management skills – able to work collaboratively with colleagues and stakeholders.
  • Strong influencing skills: the ability to align cross-functional teams both internally and within accounts, and the ability to influence without direct authority i.e. outside of a line management responsibility.
  • Customer-focused mindset with a passion for building and maintaining positive relationships.
  • Strong communication and interpersonal skills.

Candidate Specification:

  • Motivated by the mission of Sabi
  • Pragmatic with quantitative and analytical ability and attention to detail
  • Driven, independent thinker and leader who can juggle multiple projects simultaneously with fast-changing priorities
  • High level of integrity and dependability with a strong sense of urgency.
  • A focus on execution. Willing and able to get hands dirty.
  • Flexibility to roll up your sleeves and attack problems and projects as they arise, where you will need to set out a clear structure, method, and outcomes yourself.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
CLICK HERE TO APPLY

Looking for the best HOST for your website? Hostinger is the BEST. Try It NOW!
Looking for the best HOST for your website? Hostinger is the BEST. Try It NOW!