Retail Station Manager at MRI Network Afroanglo Partnership

MRI Network Afroanglo Partnership – Our client, an Oil and Gas company in Nigeria, is recruiting to fill the position below:

Job Title: Retail Station Manager

Location: Lagos (Free Trade Zone – Ibeju Lekki) & Kano

Employment Type: Full-time

Job Description

• We are seeking a dedicated and dynamic Retail Station Manager to oversee operations at our retail station.
• The successful candidate will be responsible for ensuring the station runs smoothly, providing exceptional customer service, and driving sales performance.

Responsibilities

• Oversee daily operations of the retail station, ensuring compliance with company policies and regulations.
• Manage and lead a team of attendants, conducting training and performance evaluations.
• Develop sales strategies and marketing initiatives to drive revenue growth.
• Monitor inventory levels, order supplies, and manage stock to minimize losses and maximize efficiency.
• Ensure a high standard of cleanliness and safety throughout the facility.
• Handle customer complaints and inquiries professionally and effectively.
• Analyze sales data and prepare regular reports on sales performance and operational efficiency.
• Foster a positive work environment and promote teamwork among staff.

Measurable KPIs

• Achieving and exceeding monthly sales targets.
• Customer satisfaction scores (feedback ratings or surveys).
• Staff turnover rate and training completion rates.
• Inventory shrinkage percentage.
• Operational compliance score (audit results).

Requirements
Education:

• Bachelor’s Degree or HND in Business Administration, Retail Management, or a related field (or equivalent experience). A masters degree will be an advantage.

Experience:

• Minimum of 3 years of experience in retail management or a supervisory role.
• Proven track record of achieving sales targets and managing a team effectively.

Competencies:

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Analytical mindset with problem-solving skills.
• Customer-oriented with a passion for service excellence.
• Ability to work under pressure and handle multiple tasks.
• Proficient in using retail management software and Microsoft Office Suite.

Application Closing Date
10th April, 2025.

How to Apply: Interested and qualified candidates should send their CV and Cover Letters to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted