Company Info
Mid sized business
1 to 50 Employees
Kuddy Cosmetics, a beauty company that sells all type of skincare products, is recruiting to fill the position below:
Kuddy Cosmetics, a beauty company that sells all type of skincare products, is recruiting to fill the position below:
Job Title: Sales Representative/Customer Service Representative
Location: Tradefair, Lagos
Employment Type: Full-time
Job Summary
- We are seeking a highly motivated and customer-focused Sales Representative / Customer Service Representative to join our dynamic team
- You will be responsible for driving sales while also ensuring an exceptional customer experience.
- If you are passionate about building relationships with clients,and dedicated to providing top-tier customer service, we encourage you to apply!
Key Responsibilities
- Identify and engage prospective customers, both online and in-person, to drive sales.
- Build and maintain strong relationships with customers by understanding their needs and offering tailored solutions.
- Present and sell products and services, effectively communicating their benefits and value.
- Handle customer inquiries, resolve complaints, and provide timely support through various communication channels (phone, email, in-person).
- Process orders and transactions accurately, ensuring a smooth and efficient customer experience.
- Provide after-sales support to ensure customer satisfaction and address any post-purchase concerns.
- Maintain up-to-date product knowledge and stay informed about company promotions, services, and policies
- Keep detailed records of sales activities and customer interactions in the CRM system.
Key Requirements
- Educational Qualification: High School Diploma, Associate’s Degree, or Bachelor’s Degree].
- Experience: Minimum of 2 years of experience in sales, customer service,
- Excellent communication and interpersonal skills, with the ability to engage and build rapport with customers.
- Proven sales abilities and a customer-first attitude.
- Strong problem-solving skills and the ability to handle customer complaints effectively.
- A positive and friendly demeanor with a strong work ethic.
- Familiarity with CRM software and basic knowledge of sales tracking systems.
What We Offer
- Salary: N70,000 – N100,000 Monthly.
- Competitive base salary with commission and bonuses.
- Comprehensive training and development programs.
- Opportunities for career growth and professional advancement.
Application Closing Date
4th November, 2024.
How to Apply
Interested and qualified candidates should send their Resume and Cover Letter to: [email protected] using “Sales Rep/Customer Service Application” as the subject of the mail.
Note: If you are passionate about sales and providing excellent customer service, we’d love to hear from you!