JobMax – We are a fast paced human resource business solutions firm with an array of value offerings to Corporate organisations.
Title: Secretary/Call Center Representative
Location: Ikeja, Lagos
Employment Type: Full-time
- Manage inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets.
Requirements and skills
- Min of OND in any discipline
- Must be resident around Ikeja or it environ.
- Previous experience in a customer support role is an added advantage
- Females preferably for gender equality.
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively.
N35,000 / month.
Deadline: 10th April, 2023.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using “Secretary / Call Center Representative” as the subject of the mail.
Note: Only qualified candidates will be shortlisted.
Jobs by WhatJobs