Secretary/Call Center Representative at JobMax

Company Info

JobMax – We are a fast paced human resource business solutions firm with an array of value offerings to Corporate organisations.

Title: Secretary/Call Center Representative

Location: Ikeja, Lagos

Employment Type: Full-time


  • Manage inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets.

Requirements and skills

  • Min of OND in any discipline
  • Must be resident around Ikeja or it environ.
  • Previous experience in a customer support role is an added advantage
  • Females preferably for gender equality.
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively.

N35,000 / month.

Deadline: 10th April, 2023.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using “Secretary / Call Center Representative” as the subject of the mail.

Note: Only qualified candidates will be shortlisted.

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