Service Delivery Coordinator at Alfred and Victoria Associates

Lagos

Alfred

Company Info

Mid sized business

1 to 50 Employees

Alfred & Victoria Associates is one of Nigeria’s leading ICT solution-based companies. Our company offers a wide range of services which are in high demand of today’s emerging market.

Alfred & Victoria Associates is one of Nigeria’s leading ICT solution-based companies. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer’s needs. The three major arms are: Consulting, Recruitment and Training.

Job Title: Service Delivery Coordinator

Location: Lagos

Responsibilities

  • Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
  • Ensure the adequacy of sales-related equipment or material.
  • Respond to complaints from customers and give after-sales support when requested.
  • Store and sort financial and non-financial data in electronic form and present reports.
  • Handle the processing of all orders with accuracy and timeliness.
  • Inform clients of unforeseen delays or problems.
  • Monitor the team’s progress, identify shortcomings and propose improvements.

Requirements

  • Great educational background, preferably in the fields of computer science or engineering for technical project managers
  • Proven working experience as a project administrator in the information technology sector.
  • Solid technical background, with understanding or hands-on experience in software development and web technologies. Ø Excellent internal communication skills.
  • Solid organizational skills including attention to detail and multi-tasking skills.
  • Strong working knowledge of Microsoft Office experience as a sales coordinator or in other administrative positions will be considered a plus.
  • Proficiency in English.
  • Well-organized and responsible with an aptitude in problem-solving.
  • Excellent verbal and written communication skills.
  • A team player with high level of dedication.
  • BSc/BA in business administration or relevant field; certification in sales or marketing will be an asset.

Application Closing Date
Not Specified.

How to Apply: Interested and qualified candidates should send their CV to[email protected] using the Job Title as the subject of the mail.

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