Spa Front Desk Officer at Owens and Xley Consults

Owens and Xley Consults is a recruitment firm based in Lagos that offers business advisory and consulting services to help Small and Medium-sized Enterprises (SMEs).

Job Title: Spa Front Desk Officer

Location: Ikoyi, Lagos

Employment Type: Full-time

Job Description

• We’re seeking a friendly and organized Spa Front Desk Officer to join our spa team.
• As the first point of contact for our clients, you will be responsible for providing exceptional customer service, managing bookings, and maintaining a serene and welcoming atmosphere.

Key Responsibilities

• Greet and welcome clients, responding to their inquiries and providing information about our spa services
• Manage bookings, cancellations, and rescheduling of appointments
• Handle client payments, process transactions, and maintain accurate records
• Maintain the cleanliness and organization of the front desk area
• Provide general administrative support to the spa team.

Requirements

• Candidates should possess an HND qualification
• 1+ year of experience in a customer-facing role, preferably in a spa or wellness environment
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Basic math skills and accuracy with cash handling
• Female candidates are preferred for this role
• Residing in or around Ikoyi is highly desirable.

Salary

• N120,000 – N150,000 Monthly.

Application Closing Date
20th January, 2025.

How to Apply: Interested and qualified candidates should send their CV to: recruitment@owensxley.com using the Job Title as the subject of the mail.