Technical Support/Data Analyst at Rossland Screening Solutions

Abuja

Rossland

Company Info

Mid sized business

1 to 50 Employees

Rossland Screening Solutions, a HR and Recruitment company, is recruiting to fill the position below:

Rossland Screening Solutions, a HR and Recruitment company, is recruiting to fill the position below:

Job Title: Technical Support/Data Analyst

Location: Abuja (FCT)

Employment Type: Part-time

Job Description

  • Troubleshoot and resolve technical issues, escalating complex problems to senior team members as needed
  • Analyze customer data and behavior to identify trends, opportunities, and pain points
  • Develop and maintain dashboards and reports to track key metrics and KPIs
  • Collaborate with cross-functional teams, including product and marketing, to inform data-driven decisions
  • Stay up-to-date with industry trends, emerging technologies, and best practices to continuously improve technical support and data analysis.

Requirements

  • Bachelor’s Degree in Computer Science, Information Technology, Mathematics, Statistics, or a related field
  • 2+ years of experience in technical support, data analysis, or a related field
  • Proven experience in providing excellent technical support and analyzing data to inform business decisions
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
  • Requires strong IT skills and experience with web platforms.He/She analyzes platform usage data to understand user behavior, identify
  • trends, and inform platform improvements.
  • Excellent communication, interpersonal, and project management skills
  • Experience with data analysis tools, such as Excel, SQL, Tableau, or Power BI, is a plus.

What We Offer

  • Competitive salary and benefits package
  • Opportunity to work with a dynamic and innovative team
  • Professional development and growth opportunities
  • Flexible working hours and remote work options
  • Access to cutting-edge technologies and tools.

Application Closing Date
29th December, 2024.

How to Apply: Interested and qualified candidates should send their Application, Resume and Cover Letter to: [email protected] using the Job Title as the subject of the email.

Note: If you’re a detail-oriented and analytical professional looking for a new challenge, you are encouraged to apply.