Telesales Officer at HMD Nigeria

Lagos

Company Info

Mid sized business

1 to 50 Employees

HMD Nigeria founded in August 2003, has established a strong reputation as a specialised distributor and service supplier of premium heavy machinery and parts for the mining, quarrying, construction, roadworks, recycling, transportation and agriculture industries. HMD is committed to playing a vital role in the development of Africa's infrastructure, and we have definitely established ourselves as the ultimate machinery solutions partner.

HMD Nigeria founded in August 2003, has established a strong reputation as a specialised distributor and service supplier of premium heavy machinery and parts for the mining, quarrying, construction, roadworks, recycling, transportation and agriculture industries. HMD is committed to playing a vital role in the development of Africa’s infrastructure, and we have definitely established ourselves as the ultimate machinery solutions partner.

Title: Telesales Officer

Location: Lekki, Lagos

Employment Type: Full-time

Main Responsibilities
Duties include, but are not limited to the following:

  • To make telephone calls and manage information on our customer base.
  • Make cold calls to find prospective customers and book appointments for sales advisors
  • Achieve or exceed assigned sales goals by developing action plans and schedules to identify specific sales prospects, targets, and/or markets.
  • Actively use the CRM to prospect, source and maintain customer contact in assigned area.
  • Follow up on new leads and referrals resulting from enquiries and referrals and Keeping records of customer follow ups
  • Respond promptly and effectively to customer enquiries.
  • Maintain a professional image always through personal actions and initiatives.
  • Enhance the company’s reputation and brand image by consistently working to implement the Company’s core values.
  • Prepare reports as assigned relative to activity, lost orders, closings, follow-up, and performance against budget.

Education

  • Minimum of an HND or Bachelor’s Degree in Mass Communication, English, Foreign Languages
  • 1 – 3 years work experience.
  • Excellent telephone tone and manner.
  • Must be competent in excel, word and CRM systems.

Technical Competencies:

  • Excellent presentation skills.
  • Excellent marketing and sales skills.
  • Good interpersonal and networking skills.
  • Excellent negotiation skills.
  • Must be self-motivated and results driven.
  • Must be a team player
  • Able to work under diverse working conditions
  • Able to handle the sales pressure and give out optimum results.

Leadership Competencies:

  • Possess personal qualities of Integrity, Respect, and Commitment to corporate mission.
  • Excellent Interpersonal, Communication, Collaboration and Influence abilities.
  • Customer Driven (Internal & External).
  • High energy with strong Drive for results.
  • Creativity and Innovation, with ability to come up with new ideas and initiatives.
  • Inclusiveness and ability to work well with different cultures and working environments.

Languages:

  • Fluency in languages: English with a foreign accent is a plus.

Deadline: 4th April, 2024.

How to Apply: Interested and qualified candidates should Click Here to apply online

Note: Applicants must be living within the Island.