Telesales Representative at Mshel Homes Limited

Company Info

Mshel Homes Limited is a real estate development and marketing firm established in 2018 with the exclusive goal of being Nigeria’s top real estate firm, renowned for its unmatched honesty, integrity, and first-rate client service.

Title: Telesales Representative

Location: Abuja

Employment Type: Full Time

Job Description

  • Answering all incoming phone calls on the official lines of the company.
  • Reply to emails and give responses on all social media platforms.
  • Help and assist customers and prospects with complaints and questions via calls, email and social media.
  • Give customers and prospects detailed information about the products.
  • Follow up on leads and prospects and ensure you meet your sales targets.
  • Maintain a positive, empathetic and professional attitude toward customers at all times.
  • Utilize CRM system to manage the functions of receiving, assessing, analysing, resolving and documenting customers’ issues and complaints in accordance with agreed requirements.
  • Improve customer service experience, create engaged customers and facilitate organic growth.
  • Maintaining accurate records and documenting all customer service activities and discussions.
  • Assist in any capacity required in related customer service activities when necessary.
  • Carrying out all other tasks in the ordinary course of business which the management reasonably consider necessary or proper in the interest of the company
  • Carrying out all other tasks in the ordinary course of business which the management reasonably consider necessary or proper in the interest of the company.

Requirements

  • Minimum of HND / B.Sc Degree in any field.
  • Minimum of three years’ experience as a sales/telesales representative.
  • Experience in real estate marketing is an added advantage
  • Professional certification is an added advantage.

Deadline: Not Specified.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

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    April 20, 2024