Mshel Homes Limited is a real estate development and marketing firm established in 2018 with the exclusive goal of being Nigeria’s top real estate firm, renowned for its unmatched honesty, integrity, and first-rate client service.
Title: Telesales Representative
Employment Type: Full Time
- Answering all incoming phone calls on the official lines of the company.
- Reply to emails and give responses on all social media platforms.
- Help and assist customers and prospects with complaints and questions via calls, email and social media.
- Give customers and prospects detailed information about the products.
- Follow up on leads and prospects and ensure you meet your sales targets.
- Maintain a positive, empathetic and professional attitude toward customers at all times.
- Utilize CRM system to manage the functions of receiving, assessing, analysing, resolving and documenting customers’ issues and complaints in accordance with agreed requirements.
- Improve customer service experience, create engaged customers and facilitate organic growth.
- Maintaining accurate records and documenting all customer service activities and discussions.
- Assist in any capacity required in related customer service activities when necessary.
- Carrying out all other tasks in the ordinary course of business which the management reasonably consider necessary or proper in the interest of the company
- Carrying out all other tasks in the ordinary course of business which the management reasonably consider necessary or proper in the interest of the company.
- Minimum of HND / B.Sc Degree in any field.
- Minimum of three years’ experience as a sales/telesales representative.
- Experience in real estate marketing is an added advantage
- Professional certification is an added advantage.
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.