Company Info
Mid sized business
Addosser Microfinance Bank was conceived to provide Banking Services to small and medium scale entrepreneurs that have little or no assistance from the conventional banks.
1 to 50 Employees
Addosser Microfinance Bank was conceived to provide Banking Services to small and medium scale entrepreneurs that have little or no assistance from the conventional banks. The targeted customers include the petty traders, small shop owners, trade associations, artisans, taxi drivers, market men & women, low level civil servants, tailors, barbers, etc.
Job Title: Teller Officer
Location: Lagos
Responsibilities
- Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
- Up-selling and Cross-selling of bank’s products and services to existing and potential customers.
- Tracking, recording, reporting, and storing information related to transactions, and customers, ensuring all information is accurate and complete.
- Handling currency, transactions, and confidential information professionally..
- Ensure customer satisfaction and provide professional customer support.
- Keeping records of customer interactions, transactions, comments and complaints.
- Knowing our products inside and out so that you can answer questions.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
Requirements
- Candidates should possess an HND / OND qualification with 1 – 3 years work experience.
- Cash handling experience and on-the-job training may be required.
- Exceptional time management, communication, and customer service skills.
- High level of accountability, efficiency, and accuracy.
- Good knowledge of MS Office especially Excel and Word
- Strong communication and interpersonal skills
- High level of accountability, and accuracy.
Deadline: Jan 14, 2025
How to Apply: Interested applicants should send their CV to: [email protected] indicating the Job Title as the subject of the mail.